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- Tasks: Provide top-notch customer service and ensure guest safety during night shifts.
- Company: Renowned hotel group known for its exceptional hospitality.
- Benefits: Competitive salary, enhanced annual leave, and career development opportunities.
- Why this job: Join a dynamic team and make a difference in guests' experiences.
- Qualifications: Strong communication skills and ability to stay calm under pressure.
- Other info: Full training provided; no prior hotel experience necessary.
The predicted salary is between 24000 - 36000 £ per year.
A renowned hotel group is seeking a Night Porter to join their team in Park Gate. This role involves providing exceptional customer service, ensuring guest safety, and maintaining the security of the hotel.
Candidates must excel in communication, remain calm under pressure, and possess self-motivation. While prior hotel experience is advantageous, full training will be provided.
The position offers a competitive salary and various employee benefits, including enhanced annual leave and career development opportunities.
Night Concierge & Security Specialist employer: Thwaites
Contact Detail:
Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge & Security Specialist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Night Concierge role.
✨Tip Number 2
Practice your communication skills! Since this role is all about exceptional customer service, try role-playing common scenarios with a friend. This will help you stay calm under pressure and show off your skills during interviews.
✨Tip Number 3
Research the hotel group! Knowing their values and what they stand for can give you an edge in interviews. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it ensures your application gets seen by the right people. Don’t miss out on this opportunity!
We think you need these skills to ace Night Concierge & Security Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills: In your application, make sure to highlight any experience you have in customer service. We want to see how you can provide exceptional service to our guests, so share specific examples of how you've gone above and beyond in previous roles.
Stay Calm Under Pressure: This role requires a cool head during busy or challenging situations. In your written application, give us a glimpse of how you handle stress. Share a story where you remained calm and resolved an issue effectively.
Communicate Clearly: Strong communication is key for this position. When writing your application, be clear and concise. Use straightforward language and make sure your points come across well. We appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Concierge & Security Specialist role. Plus, it’s super easy to do!
How to prepare for a job interview at Thwaites
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel group. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Customer Service Skills
As a Night Concierge & Security Specialist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a difficult situation. This will demonstrate your ability to excel in this role.
✨Stay Calm Under Pressure
The job requires remaining calm in challenging situations. Think of scenarios where you had to manage stress effectively. During the interview, share these experiences to highlight your composure and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle security challenges. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
