At a Glance
- Tasks: Lead a dynamic team to ensure top-notch spa services and facilities.
- Company: Join a vibrant hotel with a focus on health and wellness.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Other info: Enjoy a supportive work environment with bespoke training programmes.
- Why this job: Make a real impact in a rewarding role with career progression opportunities.
- Qualifications: Experience in management and a passion for health and fitness are essential.
The predicted salary is between 25650 - 31350 £ per year.
An exciting opportunity for a dynamic individual to join our Spa Team.
As Spa Manager you will ensure we provide the highest standards within the Leisure facilities and will welcome the challenge of motivating a large team.
- Your day to day;
- Meeting all health and fitness responsibilities ensuring the gym, studio and pool areas are always in excellent condition
- As Spa Manager you will be leading your team to create a warm and safe environment for our members and guests
- Recommending activities or opportunities to support spa treatments and membership teams whenever possible
- Communicating with other internal departments to ensure integration of the Spa within the whole hotel
- Deal with all problems, enquiries and complaints from Spa clientele when required
- You will need to maximise the sales of the Spa area by continually looking for opportunities and ways to innovate
- Actively tracking class attendance and reviewing the timetable, implementing new classes and changes in schedules to meet clients’ needs
Who are we looking for?
You will need to have a good rapport with staff and guests and be able to effectively communicate on all levels.
A Passion for health and fitness is neccesary and experience in a similar role would be an advantage. A proven track record of managing at a similar level is essential.
Being able to multi-task is a must, you will need to offer warm hospitality to our spa members and hotel guests whilst ensuring all aspects of the Spa runs smoothly.
You should have high standards and thrive in a customer led environment.
If you are a strong leader who enjoys going the extra mile and have excellent interpersonal skills this could be the role for you.
- In return, we are offering a rewarding role with scope for career progression along with;
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
- #J-18808-Ljbffr
Spa Manager in Kettering employer: Thwaites
Thwaites is an excellent employer that values its team members by fostering a vibrant work culture where creativity and passion for quality drinks thrive. With flexible working hours and opportunities for personal growth within the hospitality industry, employees are encouraged to develop their skills while delivering memorable experiences to guests in a supportive environment. Join us in a location that celebrates camaraderie and exceptional service, making every shift rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Manager in Kettering
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thwaites. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thwaites
Don't be shy about reaching out to Thwaites directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Manager in Kettering
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thwaites and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thwaites
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
