At a Glance
- Tasks: Build relationships with guests and manage bookings for events and stays.
- Company: Join a prestigious luxury 4-star hotel with a vibrant team.
- Benefits: Competitive salary, flexible pay access, health plans, and generous leave.
- Other info: Opportunities for growth, training, and discounts at beautiful properties.
- Why this job: Kickstart your sales career in a dynamic environment with real impact.
- Qualifications: Passion for sales, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
If you are looking for a step into a Sales Co-ordinator role within a well renowned luxury 4-star hotel this position could be for you. Reporting to the Sales Office Manager as a Sales Co-ordinator you will have opportunity to gain exposure in two of the largest revenue generating areas of the business – conference, events & bedroom sales.
Your role day to day will include:
- To forge great relationships with agents and guests alike.
- To be familiar with all-hotel facilities and services to advise guests/clients how best to enhance their stay/visit.
- Using your knowledge of the hotels products and services respond to enquiries received, providing guests/clients with proposals to best suit their needs.
- To manage bookings from the initial enquiry through to the seamless handover to the operational team on arrival of the event/stay.
- Develop your knowledge of the hotel’s bedrooms, conference and events product offerings and rate strategies.
- Conduct hotel show rounds to showcase the hotel’s unique selling points.
- Communicate with guests/clients with warmth and hospitality to deliver an authentic and genuine experience.
- Work as part of a sales team to drive and achieve the sales targets.
Who are we looking for?
Whether you are an experienced Sales Co-Ordinator eager to work in this prestigious hotel or someone looking for their first step into a sales role we are seeking someone who is passionate about sales and the guest experience to join our fantastic team. If you have a flair for organisation, an eye for attention to detail and great communication skills and can turn ideas into reality for our guests and clients then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience
- Free on-site parking
- Ability to access up to 40% of your wages as you earn giving you more control over your finances
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan and Employee Assistance Programme available 24/7
- Discounted Room Rates in our beautiful properties across the UK
- Discounted Friends & Family Bed & Breakfast Room Rates at our Hotels & Inns across the UK
- Complimentary membership of onsite gym
- Enhanced maternity and paternity pay
- Apprenticeships available
- Online access to high street discounts
- Life assurance & pension
- An engaging & supportive work environment
- Bespoke training & development programmes
- Great promotional opportunities across The House of Daniel Thwaites estate
Sales Co-Ordinator in Kettering employer: Thwaites
Thwaites is an excellent employer that values its team members by offering a supportive work culture and opportunities for career growth within the hospitality industry. With a focus on employee development, you will have access to training and advancement opportunities while working in a vibrant hotel and spa environment that prioritises exceptional service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Co-Ordinator in Kettering
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thwaites. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thwaites
Don't be shy about reaching out to Thwaites directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Co-Ordinator in Kettering
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thwaites and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thwaites
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
