Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Head Housekeeper in delivering five-star housekeeping and guest service.
- Company: Join Langdale Chase Hotel, a recently refurbished 5-star property on stunning Lake Windermere.
- Benefits: Enjoy flexible working options, competitive pay, and perks like discounted stays and meals.
- Why this job: Be part of a top-rated hotel, known for exceptional service and a supportive work culture.
- Qualifications: Previous supervisory experience in a high-quality hotel and a passion for hospitality are essential.
- Other info: Opportunities for career progression and bespoke training programmes available.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We are looking for an experienced Housekeeping Supervisor to support the Head Housekeeper to deliver an exceptional experience with respect of all aspects of housekeeping and customer service standards to the guests that visit our beautiful property located on stunning Lake Windermere. As Housekeeping Supervisor, you will support and deputise for the Head Housekeeper and support the Senior Management team to deliver five-star service.
Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.
We will happily discuss flexible working options to support with personal life, including rotas to support with school drop off and pick up.
Your day to day
- Supporting the Head Housekeeper in the cleanliness and presentation of guest bedrooms and public areas ensuring that staff maintain the highest level of standards
- Assisting the Head Housekeeper with the organisation and implementation of deep cleaning schedules when required
- Effective communication with the reception team to ensure return of “ready rooms” at the earliest opportunity
- Servicing and presentation of guest bedrooms
- Understanding, controlling, and monitoring linen stocks, liaising with linen hire Company, and complying with supplier requirements
- Assisting the Head Housekeeper with the co-ordination of rotas and departmental team members
- Supporting the Head Housekeeper with the recruitment, selection, and induction process for all housekeeping team members
- Deputising for the Head Housekeeper in their absence and when required
Who are we looking for?
As an experienced Housekeeping, you will take pride in the delivery of exceptional housekeeping standards and guest service. Ideally you will have previous experience in a supervisory role.
You will have extensive hands-on experience working in a high quality Five-Star hotel in a Housekeeping role. You will have an excellent eye for detail and a genuine passion for providing warm hospitality, always striving to exceed guest expectations. You will have strong communication skills with the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner.
In return, we are offering a rewarding role with scope for career progression along with;
- Competitive rate of pay, above NLW
- Staff transport to support with pick up and drop off from local areas
- Stream – the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Enhanced maternity and paternity pay
- Health cash plan with access to discounted perks and high street discounts
- Long service awards, including free meals and free stays with your friends or family
- Employee Assistance Programme
- Discounted accommodation, food, and drink in our beautiful properties
- Pension and Life assurance
- Bespoke training programmes accessible to all
- Apprenticeships available
- An engaging & supportive work environment
#J-18808-Ljbffr
Housekeeping Supervisor employer: Thwaites
Contact Detail:
Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific standards of five-star hotels, especially those related to housekeeping. Understanding what sets a five-star experience apart will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Langdale Chase Hotel or similar establishments. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss your previous supervisory experiences in detail. Be ready to share specific examples of how you've managed teams, handled challenges, and maintained high standards in housekeeping.
✨Tip Number 4
Showcase your passion for hospitality by researching the hotel’s recent refurbishment and achievements. Mentioning these in your conversation can demonstrate your genuine interest in the role and the property.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in housekeeping, especially any supervisory roles. Emphasise your attention to detail and customer service skills, as these are crucial for the Housekeeping Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the five-star service standards. Mention specific experiences that demonstrate your ability to support a team and maintain high cleanliness standards.
Highlight Relevant Skills: In your application, focus on skills such as effective communication, team coordination, and experience with deep cleaning schedules. These are key aspects of the role and will show that you are well-suited for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the housekeeping industry.
How to prepare for a job interview at Thwaites
✨Showcase Your Experience
Be prepared to discuss your previous roles in housekeeping, especially any supervisory positions. Highlight specific examples where you maintained high standards and delivered exceptional guest service.
✨Demonstrate Attention to Detail
As a Housekeeping Supervisor, an eye for detail is crucial. During the interview, mention how you ensure cleanliness and presentation in guest areas, and be ready to discuss your methods for maintaining these standards.
✨Communicate Effectively
Strong communication skills are essential for this role. Be sure to express how you have effectively collaborated with other departments, such as reception, to enhance guest experiences and streamline operations.
✨Express Your Passion for Hospitality
Convey your genuine passion for providing warm hospitality. Share stories that illustrate your commitment to exceeding guest expectations and how you inspire your team to do the same.
