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- Tasks: Lead a vibrant team to ensure guests enjoy immaculate rooms and exceptional service.
- Company: Join a dynamic hotel with a focus on guest satisfaction and team support.
- Benefits: Competitive salary, flexible wage access, generous leave, and health cash plan.
- Why this job: Make a lasting impression on guests while developing your leadership skills.
- Qualifications: Attention to detail, strong communication skills, and ability to motivate a team.
- Other info: Enjoy career progression opportunities in a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for an approachable and enthusiastic Housekeeping Supervisor. You will lead a busy, vibrant team and ensure thousands of guests experience wonderful stays in immaculate rooms.
Your day to day:
- Mentor your team to ensure they provide the highest standards and attention to detail at all times.
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible.
- Ensuring your team are completing their work within a set time frame.
- Cleaning of bedrooms to required standards.
- Ensuring hotel procedures are followed by your entire team.
Who are we looking for?
The standard of our bedrooms will leave a lasting impression on our guests, you will need to have a keen eye for detail and enjoy meeting targets. You will be comfortable communicating on all levels and will need to contribute towards the Hotel Product Plan. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. If you are passionate about delivering meticulous service and can motivate others to do the same, then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience.
- Stream - the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Health cash plan.
- Generous employee discounts.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Life assurance.
- Bespoke training programmes accessible to all.
- An engaging & supportive work environment.
Housekeeping Supervisor employer: Thwaites
Contact Detail:
Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the hotel. Check out their social media and website to see how they engage with guests and what values they promote. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your experience in leading teams and maintaining high standards. Remember, confidence is key, so the more you practice, the more comfortable you'll feel!
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to share examples of how you've handled guest complaints or unexpected challenges in the past. This will demonstrate your ability to stay calm under pressure and your commitment to providing excellent service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm for the role but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for housekeeping shine through! We want to see that you’re excited about leading a team and creating immaculate spaces for our guests.
Highlight Your Experience: Make sure to detail any relevant experience you have in housekeeping or team leadership. We love to see how you've tackled challenges and maintained high standards in previous roles.
Be Personable: Since we’re looking for someone approachable, don’t hesitate to let your personality come through in your writing. A friendly tone can make a big difference and show us you’d fit right in with our vibrant team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Thwaites
✨Show Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated and mentored team members in the past, and highlight any successful outcomes from your guidance.
✨Emphasise Attention to Detail
The job requires a keen eye for detail, so make sure to discuss your approach to maintaining high standards. You could mention any systems or checklists you use to ensure that every room meets the required standards, and how you handle feedback from guests.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you would handle unexpected situations or guest complaints. Think of a few scenarios where you successfully resolved issues in a calm and professional manner, and be ready to explain your thought process and actions taken.
✨Communicate Your Passion
Let your enthusiasm for the role shine through! Talk about why you love working in housekeeping and how you enjoy creating a welcoming environment for guests. This will help convey your commitment to delivering exceptional service and motivate your team to do the same.