Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver five-star service and create memorable experiences for guests at our stunning hotel.
- Company: Langdale Chase Hotel, a recently refurbished 5-star gem by Lake Windermere.
- Benefits: Competitive pay, flexible hours, health perks, and opportunities for career growth.
- Why this job: Join a passionate team in a beautiful setting and make a real impact on guest experiences.
- Qualifications: Experience in hospitality, a love for food and drink, and excellent guest service skills.
- Other info: Enjoy discounts, training programmes, and a supportive work environment.
Overview
Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.
We are now looking to appoint Food & Beverage Team Members reporting to the Restaurant Manager to deliver a five-star standard service to our guests and ensure the delivering of the highest levels of guest experience, providing warm hospitality and impeccable service. We will happily discuss flexible working options to support with personal life, including rotas to support with school drop off and pick up.
Your day to day
- Providing a high level of warm and knowledgeable hospitality at all times to all guests
- Ensuring the implementation of high standards of food and beverage service and high levels of product quality throughout the food service period
- Working closely with the kitchen team throughout the food service regarding menu items, speciality menus and special requests
- Preparation of the department including laying tables, vacuuming carpets, sweeping floors, polishing cutlery, preparing condiments and garnishes, and preparing coffee
- Ensuring the department is set and closed down as per service requirements
- Providing effective communication with the reception and reservation teams, ensuring guest requirements are met
Who are we looking for?
You will have worked previously in a similar role and will ideally have worked in a high quality Four-Star or Five-Star hotel, or fine dining restaurant.
You will have a genuine passion for the food and drink industry. You will have exemplary guest service skills, good interpersonal skills, be warm and friendly and have the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. You will have a strong work ethic and the ability to multi-task whilst working in a busy and pressurised environment.
In return, we are offering
- Competitive rate of pay, above NLW
- Staff transport to support with pick up and drop off from local areas
- Stream – the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Enhanced maternity and paternity pay
- Health cash plan with access to discounted perks and high street discounts
- Long service awards, including free meals and free stays with your friends or family
- Employee Assistance Programme
- Discounted accommodation, food, and drink in our beautiful properties
- Pension and Life assurance
- Bespoke training programmes accessible to all
- Apprenticeships available
- An engaging & supportive work environment
#J-18808-Ljbffr
Food and Beverage Team Member employer: Thwaites
Contact Detail:
Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, take a stroll around Langdale Chase Hotel or check out their website. Understanding their five-star service and what makes them special will help you stand out when discussing how you can contribute.
✨Tip Number 2
Practice your guest service skills! Role-play with a friend or family member to simulate real-life scenarios you might face as a Food and Beverage Team Member. This will boost your confidence and show that you’re ready to deliver that warm hospitality they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the team and the work culture. They might share valuable insights that could give you an edge during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Langdale Chase family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Food and Beverage Team Member
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the food and drink industry shine through. We want to see that you’re genuinely excited about providing top-notch service and creating memorable experiences for our guests.
Tailor Your Experience: Make sure to highlight any previous roles you've had in high-quality hotels or fine dining restaurants. We’re looking for those specific skills and experiences that align with what we do at Langdale Chase Hotel, so don’t hold back!
Be Personable: Your application should reflect your warm and friendly personality. Use a conversational tone and show us that you can connect with guests and colleagues alike. We value good interpersonal skills just as much as experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Langdale Chase Hotel. Plus, it’s super easy!
How to prepare for a job interview at Thwaites
✨Know Your Menu
Familiarise yourself with the menu and any special items before the interview. Being able to discuss dishes, ingredients, and preparation methods shows your passion for the food and drink industry, which is crucial for a role at a five-star hotel.
✨Showcase Your Hospitality Skills
Prepare examples of how you've provided excellent guest service in previous roles. Think about specific situations where you went above and beyond to ensure a great experience for guests, as this will demonstrate your warm and friendly nature.
✨Dress to Impress
Since you're applying for a high-end establishment, make sure to dress smartly for the interview. A polished appearance reflects your understanding of the hotel's standards and your commitment to representing them well.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel's service standards, team dynamics, or training opportunities. This not only shows your interest in the role but also helps you gauge if the environment aligns with your career goals.
