At a Glance
- Tasks: Welcome guests, ensure safety, maintain spa standards, and provide top-notch hospitality.
- Company: Vibrant spa with a friendly and supportive team culture.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Other info: Great career progression opportunities and bespoke training available.
- Why this job: Be the first smile guests see and create memorable experiences every day.
- Qualifications: Warm personality, strong communication skills, and ability to stay calm under pressure.
The predicted salary is between 1200 - 1680 £ per month.
An approachable and enthusiastic Leisure Assistant is wanted to provide the warmest of welcomes. We're looking for a friendly and dedicated Leisure Assistant to join our team, working in a busy and vibrant spa. In this role, you will help ensure the safety and wellbeing of all guests while maintaining standards across our spa facilities. You will be a welcoming presence for every visitor, supporting a relaxed and enjoyable experience from the moment they arrive.
Your day to day:
- Greeting our guests with a welcoming smile, offering advice and assistance when necessary
- Ensuring guest safety at all times, following all health and safety spa procedures
- Maintaining excellent spa standards, cleanliness and presentation
- Providing the highest level of hospitality
- Upselling of food, beverage, treatment, products and other hotel facilities
Who are we looking for?
As a leisure assistant, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. You will become a pool responder as well as completing regular pool tests and pool plant operations, all of which will be trained.
If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Leisure Assistant in Bristol employer: Thwaites
Thwaites in Knutsford is an excellent employer, offering a supportive work environment where employees can thrive. With a focus on employee growth through training programs and enhanced leave benefits, the company fosters a culture of teamwork and respect, making it a rewarding place to work for those dedicated to providing exceptional guest service.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in as a Leisure Assistant.
✨Tip Number 2
Practice your greeting! Since you'll be the first face guests see, make sure you can deliver a warm welcome effortlessly. Role-play with a friend or family member to nail that friendly vibe.
✨Tip Number 3
Show off your communication skills! During interviews, share examples of how you've handled guest interactions in the past. Highlight your ability to stay calm under pressure – it’s key for this role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Leisure Assistant in Bristol
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for providing a great guest experience shine through. We want to see that warm and friendly vibe in your words, just like you would greet our guests at the spa!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve had to maintain high standards of cleanliness or hospitality – we love seeing how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect Leisure Assistant. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our vibrant team!
How to prepare for a job interview at Thwaites
✨Show Your Warmth
As a Leisure Assistant, your friendly and approachable nature is key. During the interview, make sure to greet your interviewer with a smile and maintain a positive attitude throughout. This will demonstrate that you can create a welcoming atmosphere for guests.
✨Know Your Safety Procedures
Familiarise yourself with basic health and safety protocols relevant to spa environments. Be prepared to discuss how you would ensure guest safety and respond to emergencies. This shows that you take the role seriously and are ready to handle unexpected situations.
✨Highlight Your Communication Skills
Effective communication is crucial in this role. Think of examples where you've successfully assisted customers or worked as part of a team. Share these stories during your interview to illustrate your ability to provide excellent service and support a relaxed experience for guests.
✨Demonstrate Your Passion
Let your enthusiasm for providing a great guest experience shine through. Talk about why you love working in hospitality and how you can contribute to creating memorable moments for visitors. This passion can set you apart from other candidates.
