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- Tasks: Assist the Skipper in operating water sports and conducting boat voyages.
- Company: Join the luxury Langdale Chase Hotel, recently awarded 5 Star Status.
- Benefits: Competitive pay, flexible wage access, generous leave, and health perks.
- Other info: Opportunities for career growth and engaging training programmes available.
- Why this job: Be part of a prestigious team and enhance your skills on beautiful Lake Windermere.
- Qualifications: Experience as a Skipper with relevant boating qualifications and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.
We are looking for a Boat Crew Assistant to support our Skipper to oversee the operation of all water sports equipment and captaining our boat for voyages as the 2nd Skipper.
Your day to day:
- To support with the day to day running of the water sports, hire and boat rides continuously providing warm hospitality to our guests.
- To follow Windermere bylaws and to navigate the boat up to four times per day in the absence of the main skipper.
- To be responsible for the health and safety of guests on the boat and those utilising the water sports equipment.
- To assist with the maintenance of the boat and all water sports equipment.
- To take part in training as required, ensuring that the appropriate standards are upheld.
- To support with the daily, weekly and monthly checks on all water sports equipment and boat.
- To support hotel departments as and when required during low season.
Who are we looking for?
This is a really exciting opportunity to be part of the team for a luxury hotel for someone who is looking to develop as a 2nd Skipper, supporting our Skipper with overseeing the operation of all our water sports equipment, as well as supporting with conducting boat voyages daily. You will be responsible for providing warm hospitality serving food and beverages to our guests whilst on the voyages.
You must be highly organised and focused with a great eye for detail and a genuine passion for providing warm hospitality. You will already be an experienced Skipper, with experience of conducting lake voyages for the public. You must have experience of captaining a boat with a minimum qualifications in RYA Safety Boat, Windermere boatman’s licence, first aid and a Full Driving License. Having a qualification as a BCAB paddle sports instructor would be desirable.
You will be fully aware of all health and safety requirements with experience of conducting maintenance checks on both boats and water sports equipment. You will have proven experience of managing emergency situations on the water. You must be able to provide excellent guest service always following our value of warm hospitality and have proven experience of meeting guest requirements as well as going that extra mile.
You will be providing information about the local area and therefore you will be required to be extremely knowledgeable in this area. We’re looking for someone who is a confident communicator who can bring their personality to the role.
As the needs of our guests are our highest priority, there may require some flexibility to work at the weekends to support with the ongoing demands of the business. During low season there may be the requirement to support other hotel departments.
In return, we are offering a rewarding role with scope for career progression along with a competitive rate of pay.
- Stream - the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Enhanced maternity and paternity pay.
- Health cash plan with access to discounted perks and high street discounts.
- Long service awards, including free meals and free stays with your friends or family.
- Employee Assistance Programme.
- Discounted accommodation, food, and drink in our beautiful properties.
- Pension and Life assurance.
- Bespoke training programmes accessible to all.
- Apprenticeships available.
An engaging environment awaits you.
Boat Crew Assistant employer: Thwaites
Contact Detail:
Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boat Crew Assistant
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Langdale Chase Hotel and its crew. Understanding their vibe and values will help you connect better during your chat. Plus, it shows you're genuinely interested in being part of the family!
✨Tip Number 2
Show off your skills! When you get the chance, highlight your experience as a Skipper and any relevant qualifications. Talk about specific situations where you’ve provided excellent guest service or handled emergencies. We love hearing real-life examples!
✨Tip Number 3
Be ready for a practical assessment! Since this role involves operating water sports equipment and navigating the boat, be prepared to demonstrate your skills. Brush up on your safety protocols and navigation techniques so you can impress us on the day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to join our team. Don’t hesitate – hit that apply button and let’s get the conversation started!
We think you need these skills to ace Boat Crew Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for warm hospitality shine through. Share experiences where you went the extra mile for guests, as this is what we value at Langdale Chase Hotel.
Highlight Relevant Experience: Make sure to detail your experience as a Skipper and any qualifications you hold, like the RYA Safety Boat or Windermere boatman’s licence. We want to see how your background aligns with the role of Boat Crew Assistant.
Be Organised and Detail-Oriented: Since the role requires a keen eye for detail, mention any past roles where organisation was key. This could be anything from managing safety checks to coordinating water sports activities—show us you’ve got it covered!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our luxury hotel.
How to prepare for a job interview at Thwaites
✨Know Your Water Safety
Make sure you brush up on all the health and safety regulations related to water sports and boating. Be prepared to discuss your experience with emergency situations and how you've handled them in the past. This shows that you take safety seriously, which is crucial for the role.
✨Show Off Your Hospitality Skills
Since providing warm hospitality is a key part of the job, think of examples where you've gone the extra mile for guests. Whether it’s serving food or sharing local knowledge, be ready to share specific stories that highlight your customer service skills.
✨Demonstrate Your Organisational Skills
As the Boat Crew Assistant, you'll need to be highly organised. Prepare to talk about how you manage your time and tasks, especially during busy periods. Mention any systems or methods you use to keep everything running smoothly.
✨Be Ready to Discuss Your Qualifications
Familiarise yourself with the qualifications required for the role, such as the RYA Safety Boat and Windermere boatman’s licence. Be prepared to discuss how your qualifications and experiences make you a great fit for the position, and don’t forget to mention any additional certifications like BCAB paddle sports instructor.