At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests in a vibrant bar environment.
- Company: Join Daniel Thwaites, where great hospitality starts with great people.
- Benefits: Enjoy flexible shifts, competitive pay, tips, and 28 days annual leave.
- Other info: Fun work environment with opportunities for career progression and training.
- Why this job: Be the friendly face that guests remember while developing your hospitality skills.
- Qualifications: Experience in customer-facing roles and a passion for hospitality.
The predicted salary is between 9.9 - 12.1 £ per hour.
Bar Team Member
At Daniel Thwaites, we believe great hospitality starts with great people.
As a Bar Team Member, you'll be the friendly face our guests remember, delivering exceptional service across our bars, lounges and terrace areas while creating memorable experiences every day.
Based within our Inns, you'll play a key role in ensuring every guest receives a warm welcome and outstanding service.
What We're Looking For
We're seeking enthusiastic individuals who are passionate about hospitality and enjoy working in a fast-paced, guest-focused environment.
You will be
- Experienced in a customer-facing hospitality or retail role.
- Confident communicating with guests and building positive relationships.
- Able to work effectively both independently and as part of a team.
- Flexible and willing to work a variety of shifts, including mornings, afternoons and evenings.
- Passionate about delivering warm hospitality with excellent attention to detail.
- Knowledgeable about food safety and allergens, or willing to learn through our training programme.
Key Responsibilities
- Deliver exceptional service by following the Daniel Thwaites service standards on every shift.
- Ensure all guest orders are accurate and fulfilled to the highest standard.
- Serve drinks across the bar, restaurant, lounges, terrace and outdoor areas.
- Follow all company allergen and food safety procedures.
- Build knowledge of our drinks offering, including wines, cocktails, teas and coffees.
- Work collaboratively with colleagues to deliver outstanding guest experiences.
- Maintain high standards of presentation and service across all front of house areas.
- Day to Day Role
No two days are the same.
Your shift may begin with a team briefing and handover before moving into service across a range of front of house areas.
You'll take drink orders, serve guests, respond to requests and ensure every interaction reflects our commitment to excellent hospitality.
Throughout the day you'll
- Welcome guests and create a friendly, engaging atmosphere.
- Take and serve food and drink orders efficiently and accurately.
- Support guests with dietary requirements and allergen queries, working closely with team leaders where required.
- Move between different service areas depending on business needs, demonstrating flexibility and adaptability.
- Work alongside Team Leaders, Managers and fellow team members to create memorable guest experiences.
- Help prepare and reset bar areas ready for the next day's service
- In return, we are offering a rewarding role with scope for career progression along with;
- A fun environment where you will receive training and support to develop & progress
- Stream - the ability to access up to 40% of your wages as you earn them each week, giving you control over your finances
- Tips paid regularly
- 28 days annual leave (rising to 33 days after 5 years)
- Discounted accommodation, food and drink in our beautiful properties across the country
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Pension & Life assurance
- Long service awards including free meals and free stays with your friends or family
Bar Team Member employer: Thwaites
Thwaites is an excellent employer that values its team members by fostering a vibrant work culture where creativity and passion for quality drinks thrive. With flexible working hours and opportunities for personal growth within the hospitality industry, employees are encouraged to develop their skills while delivering memorable experiences to guests in a supportive environment. Join us in a location that celebrates camaraderie and exceptional service, making every shift rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thwaites. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thwaites
Don't be shy about reaching out to Thwaites directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thwaites and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thwaites
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
