Head of Housing Solutions

Head of Housing Solutions

Full-Time 75312 - 87033 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and transform housing solutions to prevent homelessness and support residents.
  • Company: Thurrock Council, dedicated to improving housing outcomes for the community.
  • Benefits: Competitive salary, permanent contract, and the chance to make a real impact.
  • Other info: Join a dynamic team focused on innovation and community support.
  • Why this job: Shape the future of housing services and help vulnerable residents find homes.
  • Qualifications: Senior leadership experience in housing, with expert knowledge of homelessness legislation.

The predicted salary is between 75312 - 87033 £ per year.

  • Job Title
  • Head of Housing Solutions
  • Grade: I
  • Contract Type: Permanent
  • Working Hours: 37 hours per week
  • About the Department

The Housing Solutions Service sits within the Place Directorate and plays a critical role in delivering Thurrock Council's housing and homelessness responsibilities.

The service is focused on preventing and relieving homelessness, supporting residents to access suitable accommodation, managing temporary accommodation, and delivering housing allocations and housing register services.

As part of our wider ambition to improve outcomes for residents, the service is undergoing significant transformation to ensure it is innovative, customer-focused, financially sustainable and compliant with legislative requirements.

About the Role

As the Head of Housing Solutions, you will be responsible for

  • Providing strategic leadership and management of Thurrock Council's Housing Solutions Service.
  • Leading homelessness prevention and relief services, housing allocations, the housing register and temporary accommodation functions.
  • Driving service transformation, continuous improvement and innovation to deliver excellent resident outcomes.
  • Managing temporary accommodation demand, supply and expenditure, reducing reliance on high-cost accommodation and improving move-on opportunities for residents.
  • Ensuring robust governance, performance management and compliance with homelessness and housing legislation.
  • Developing strong partnerships with Registered Providers, landlords, health partners and other key stakeholders to maximise housing opportunities.

This role offers the chance to make a real difference by leading one of the Council's most important frontline services, helping vulnerable residents access housing, preventing homelessness and shaping the future delivery of housing services across Thurrock.

What We're Looking For

We're looking for someone who has

  • Significant senior leadership experience within a housing and homelessness environment.
  • Expert knowledge of homelessness legislation, housing policy and regulatory frameworks.
  • A proven track record of leading service transformation, managing change and delivering improved performance.
  • Experience of managing large, complex budgets and delivering financial sustainability.
  • Strong partnership-building skills, with the ability to influence and collaborate across organisations and sectors.
  • Experience of leading and developing high-performing teams within a complex public sector environment.

Essential Qualifications

  • Qualified homelessness practitioner with at least five years' relevant experience.
  • Evidence of leadership and management development through training, personal development or a relevant qualification.

DBS Check: No DBS check is required for this post. Standard recruitment process applies.

  • Important Dates
  • Closing Date (Redeployment Only): 30th July 2026
  • Closing Date (Internal & External): 23rd August 2026
  • Additional Information
  • If you have any questions about the role or interview process, please contact:
  • Anthony Fletcher - Director of Place Delivery and Service Implementation
  • To view the Job Profile and Person Specification, please follow the link below:
  • Download Job Profile (PDF Document)

If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.

Desired Skills and Experience

We're looking for someone who has

  • Significant senior leadership experience within a housing and homelessness environment.
  • Expert knowledge of homelessness legislation, housing policy and regulatory frameworks.
  • A proven track record of leading service transformation, managing change and delivering improved performance.
  • Experience of managing large, complex budgets and delivering financial sustainability.
  • Strong partnership-building skills, with the ability to influence and collaborate across organisations and sectors.
  • Experience of leading and developing high-performing teams within a complex public sector environment.

Essential Qualifications

  • Qualified homelessness practitioner with at least five years' relevant experience.
  • Evidence of leadership and management development through training, personal development or a relevant qualification.

Please refer to the Job Profile and Person Specification for further details on the full skills and experience required for this role.

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Head of Housing Solutions employer: Thurrock Council

Thurrock Council is an excellent employer, offering a dynamic work environment where your contributions directly impact local governance and community development. With a strong emphasis on employee growth, you will receive comprehensive support in your role as a Political Assistant, fostering both professional and personal development. The hybrid working model promotes a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment in public service.

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Contact Details:

Thurrock Council Recruitment Team

We think you need these skills to ace Head of Housing Solutions

Senior Leadership Experience
Homelessness Legislation Knowledge
Housing Policy Expertise
Regulatory Frameworks Understanding
Service Transformation Management
Change Management
Performance Improvement