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- Tasks: Help people by resolving queries and providing timely advice.
- Company: Join a supportive team dedicated to making a difference in the community.
- Benefits: Generous leave, pension scheme, flexible working, and ongoing training.
- Why this job: Make a real impact by helping others achieve what matters most to them.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Full training provided in a rewarding and inclusive environment.
The predicted salary is between 30000 - 42000 £ per year.
As a Thurrock First Advisor your key role will be:
- To resolve queries at first point of contact.
- To provide accurate and timely advice and information to enable people to get the support they require when they require it and where possible to prevent, reduce and delay the need for health and care intervention.
- To have good conversations with people, finding out what matters to them and finding solutions that help not only to meet the immediate need, but to help people achieve the things that matter most to them in life.
- Through having good conversations, support people to prepare their own Support Plans and to make arrangements for any commissioned services.
This is a rewarding role, full on-the-job training will be provided. This vacancy is for a full time member of staff to join us on a fixed term contract/secondment basis for 12 months.
DBS Check: DBS Check at Enhanced Level with Adults Barred List is required for this post.
Benefits of Working with Us:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Thurrock First Advisor in Grays employer: Thurrock Council
Contact Detail:
Thurrock Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Thurrock First Advisor in Grays
✨Tip Number 1
Get to know the company! Research Thurrock First and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your conversation skills! Since the role involves having good conversations, try role-playing with a friend or family member. Focus on active listening and responding thoughtfully to simulate real-life scenarios.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you’re engaged and eager to learn more about how you can contribute to helping people achieve what matters most to them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Thurrock First Advisor in Grays
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Thurrock First Advisor. We want to see how you can resolve queries and provide support, so don’t hold back on showcasing relevant examples!
Showcase Your Communication Skills: Since this role is all about having good conversations, let your written application reflect your ability to communicate clearly and effectively. Use friendly language and demonstrate your understanding of what matters to people.
Highlight Your Problem-Solving Abilities: We’re looking for someone who can find solutions that help meet immediate needs. In your application, share specific instances where you’ve successfully resolved issues or helped others achieve their goals.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this rewarding role. We can’t wait to hear from you!
How to prepare for a job interview at Thurrock Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the role of a Thurrock First Advisor. Familiarise yourself with the key responsibilities, such as resolving queries and providing timely advice. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Active Listening
Since this role involves having good conversations with people, practice active listening techniques. During the interview, show that you can listen attentively and respond thoughtfully. This will highlight your ability to connect with others and understand their needs, which is crucial for the job.
✨Prepare Real-Life Examples
Think of specific examples from your past experiences where you've successfully resolved queries or helped someone achieve their goals. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will provide concrete evidence of your skills and how they relate to the role.
✨Show Your Empathy
As a Thurrock First Advisor, empathy is key. Be prepared to discuss how you would approach sensitive situations and support individuals in need. Share your thoughts on how to create supportive environments and how you can contribute to making a positive impact on people's lives.
