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- Tasks: Drive high-quality, person-centred practice in Adult Social Care.
- Company: Thurrock Council, a dynamic organisation making a real difference.
- Benefits: Generous leave, flexible working, and ongoing professional development.
- Why this job: Make a positive impact on people's lives while enhancing service quality.
- Qualifications: Experience in Adult Social Care and strong analytical skills required.
- Other info: Join a supportive team committed to equality and diversity.
The predicted salary is between 45624 - 52038 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
A great opportunity has arisen to join our Adult Social Care service as a Senior Practitioner (Quality Assurance). We are looking for someone who is passionate about improving practice, strengthening outcomes, and ensuring that the people we support receive consistently high-quality, person-centred services.
About the Role
The role will focus on reviewing casework, identifying areas of good practice, and highlighting where improvements are needed. You will work closely with managers and frontline practitioners to support learning, drive continuous improvement, and embed strengths-based, legally compliant practice across Adult Social Care. This is an ideal role for someone with strong analytical skills, a keen eye for detail, and the confidence to challenge, influence, and support teams to deliver excellent standards of care.
Key Responsibilities
- Quality Monitoring & Evaluation
- Conduct audits, case file reviews, and thematic evaluations across adult social care teams.
- Use agreed quality assurance tools to assess compliance with local and national standards.
- Undertake announced and unannounced visits to care providers and community services.
- Practice Improvement
- Identify areas of good practice and areas requiring improvement.
- Work collaboratively with practitioners, managers, and providers to develop action plans.
- Support learning and development initiatives based on audit findings.
- Data & Reporting
- Analyse performance data and produce reports for senior leadership and governance boards.
- Contribute to the development of dashboards and KPIs to track service quality.
- Present findings at internal and external meetings, including safeguarding and commissioning forums.
- Stakeholder Engagement
- Build effective relationships with internal teams, external providers, service users, and carers.
- Promote co-production and feedback from people with lived experience.
- Ensure services meet statutory requirements under the Care Act, Mental Capacity Act, and safeguarding legislation.
- Escalate concerns appropriately and contribute to safeguarding enquiries and reviews.
This role offers the chance to make a real difference by driving high-quality, person-centred practice across Adult Social Care and ensuring that the people we support receive safe, consistent, and empowering services.
What We are Looking For
- Strong experience as a Senior Practitioner within Adult Social Care, with a solid understanding of strengths-based and legally compliant practice.
- Proven ability to review, analyse, and quality-assure casework, identifying both good practice and areas for improvement.
- Confidence in offering constructive challenge and professional guidance to support practitioners and managers.
- Excellent communication skills, with the ability to influence, coach, and build positive working relationships across teams and partner agencies.
- A reflective, solution-focused approach, with a genuine commitment to improving outcomes and ensuring high-quality, person-centred support.
- Strong organisational skills and the ability to manage competing priorities while maintaining attention to detail.
Essential qualifications: Diploma in Social Work, BA (hons) or equivalent social work qualification and be registered with Social Work England (SWE).
DBS Check: Enhanced with Adults Barred List is required for this post.
Benefits of Working with Us
- Generous annual leave entitlement.
- Local Government Pension Scheme.
- Flexible and hybrid working opportunities (where applicable).
- Ongoing training and professional development.
- Employee assistance programme and wellbeing support.
- Staff discounts and local offers.
- A supportive and inclusive working environment.
Important Dates
- Closing Date (Redeployment Only): 8th January 2026.
- Closing Date (Internal & External): 18th January 2026.
- Interview Date: To Be Confirmed.
Additional Information
If you have any questions about the role or interview process, please contact: Trudy Marfo-Amponsah (Service Manager) Tmarfo-amponsah@thurrock.gov.uk | 07769 301465.
Application Requirements
As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application. If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.
About Us
Why Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.
Our location
Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.
Staff benefits
We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.
Equality, Diversity & Inclusion
Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do.
Senior Practitioner (Quality Assurance) in Grays employer: Thurrock Council
Contact Detail:
Thurrock Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Practitioner (Quality Assurance) in Grays
✨Tip Number 1
Network like a pro! Reach out to your connections in the Adult Social Care sector. Attend local events or online webinars to meet people who can give you insights or even refer you to opportunities. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the organisation and its values, especially around quality assurance in social care. Think of examples from your experience that showcase your analytical skills and ability to drive improvements. We want to see your passion shine through!
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles tailored to your expertise in quality assurance.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Just keep it short and sweet, and reiterate your interest in making a difference in Adult Social Care.
We think you need these skills to ace Senior Practitioner (Quality Assurance) in Grays
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Senior Practitioner role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your strong analytical skills and attention to detail have made a difference in your previous roles. We want to see real examples of your impact!
Be Person-Centred: Remember, this role is all about improving outcomes for people. Share your passion for person-centred services and how you've contributed to high-quality care in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Thurrock Council
✨Know Your Stuff
Make sure you brush up on your knowledge of adult social care, especially around strengths-based and legally compliant practices. Familiarise yourself with the Care Act and Mental Capacity Act, as these will likely come up in conversation.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've reviewed casework or conducted audits. Highlight how you identified good practices and areas for improvement, and be ready to explain the impact of your findings on service quality.
✨Build Relationships
Think about how you've engaged with various stakeholders in your previous roles. Be prepared to share examples of how you've built effective relationships with practitioners, managers, and external providers to drive improvements in care services.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. You may need to present findings or influence others during the interview, so showcasing your excellent communication skills will be key to making a great impression.
