Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Administer Council Tax, ensuring accurate billing and support for residents.
- Company: Join a dedicated team serving the Thurrock community.
- Benefits: Generous leave, pension scheme, flexible working, and ongoing training.
- Other info: Inclusive environment with support for personal and professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Knowledge of Council Tax legislation and strong communication skills.
The predicted salary is between 24000 - 28000 £ per year.
The Council Tax Team is responsible for administering and managing the local taxation system that helps fund essential public services. Their work ensures that households are billed accurately, payments are collected efficiently, and residents receive the support or exemptions they're entitled to.
As a Revenue Assistant, you will be responsible for:
- Administration of Council Tax to ensure correct liabilities for billing purposes
- Adhering to legislation of Council Tax to apply exemptions and/or discounts to accounts, where applicable
- Processing of work items received via our online services and our main document management system
- Communicating with residents to address queries and update customer accounts
This role offers the chance to make a real difference by delivering services to the residents of Thurrock.
What We're Looking For
- In depth knowledge of Council Tax and Business Rates Legislation and how it is applied.
- In depth knowledge of all discounts, exemptions, and discretionary powers that local authorities have
- Excellent written & verbal skills
- Ability to motivate and develop others enabling all to achieve their potential and provide a quality service.
- A strong commitment to improving service delivery to meet the needs of the client and service users.
Benefits
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Revenue Assistant in Grays employer: Thurrock Council
Contact Detail:
Thurrock Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Assistant in Grays
✨Tip Number 1
Network like a pro! Reach out to people in the Council Tax sector or related fields. Use LinkedIn to connect and engage with professionals who can give you insights or even refer you for the Revenue Assistant role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Council Tax legislation. We recommend creating a cheat sheet of key points and exemptions that you can refer to during your prep sessions.
✨Tip Number 3
Practice your communication skills! Since you'll be addressing queries from residents, try role-playing common scenarios with a friend. This will help you feel more confident when it comes to real-life interactions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Revenue Assistant in Grays
Some tips for your application 🫡
Know Your Stuff: Make sure you brush up on your knowledge of Council Tax and Business Rates legislation. We want to see that you understand the ins and outs of exemptions and discounts, so don’t hold back on showcasing your expertise!
Tailor Your Application: When you’re writing your application, tailor it to the role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’re genuinely interested in the position and have put in the effort.
Be Clear and Concise: We love a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thurrock Council
✨Know Your Council Tax Stuff
Make sure you brush up on your knowledge of Council Tax and Business Rates legislation. Familiarise yourself with the various discounts, exemptions, and discretionary powers that local authorities have. This will show that you're not just interested in the role but also understand the intricacies involved.
✨Practice Your Communication Skills
Since you'll be communicating with residents, it's crucial to demonstrate excellent written and verbal skills. Try practising common scenarios you might encounter, like addressing queries or explaining billing processes. This will help you feel more confident during the interview.
✨Show Your Commitment to Service Delivery
Be prepared to discuss how you can improve service delivery for clients and service users. Think of examples from your past experiences where you've made a positive impact. This will highlight your dedication to making a difference in the community.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.