At a Glance
- Tasks: Assist customers, manage library routines, and facilitate engaging community sessions.
- Company: Thurrock Council, committed to a supportive and inclusive work environment.
- Benefits: Generous leave, pension scheme, flexible hours, and ongoing training opportunities.
- Other info: Flexible hours with no guaranteed shifts; perfect for students seeking part-time work.
- Why this job: Join a dynamic team and make a difference in your community through libraries.
- Qualifications: Strong communication skills and previous customer care experience are essential.
The predicted salary is between 13.76 - 13.76 £ per hour.
Library Workers provide an essential frontline service ensuring that our customers of all ages get the best from their library service. The ability to work under pressure and to adapt within a constantly changing environment is essential.
You will need to be able to quickly master the varied aspects of library routines, including front line customer care, using the library management system, the self-service machines, handling cash, stock requests and stock procedures. You will also be required to facilitate a variety of groups, including arts and craft sessions, Rhyme Times and Story Times as and when required.
What We Are Looking For
To succeed in this role, you must be able to communicate well and demonstrate a mature and professional attitude coupled with an enthusiasm to learn. Previous experience of customer care in a similar environment and good computer skills are essential. The role involves a significant amount of standing, bending and carrying heavy weights. You will need to be able to travel to all of the libraries within Thurrock.
Please note there are no guaranteed hours in the Peak Relief role, and you will only be paid for the actual hours worked. You must be able to work flexible hours including weekends and evenings (Monday to Friday between 9.00am and 7.00pm and Saturday between 9am – 1pm).
Benefits of Working with Us
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates:
- Closing Date (Redeployment Only): 9th July 2026
- Closing Date (Internal & External): 12th July 2026
- Interview Date: To Be Confirmed
Peak Relief - Library and Digital Assistant in Grays employer: Thurrock Council
Thurrock Council is an excellent employer, offering a supportive and inclusive work environment that values employee wellbeing and professional growth. With flexible working opportunities, generous annual leave, and ongoing training, the role of Library and Digital Assistant provides a meaningful chance to engage with the community while developing valuable skills in a dynamic library setting.
