Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Patrol the Thurrock area, enforce parking regulations, and issue Penalty Charge Notices.
- Company: Join a supportive local council committed to community safety.
- Benefits: Generous leave, pension scheme, flexible working, and ongoing training.
- Why this job: Make a difference in your community while enjoying a dynamic outdoor role.
- Qualifications: Previous civil parking enforcement experience and excellent customer service skills required.
- Other info: Enjoy a friendly work environment with opportunities for professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Reporting to the Civil Enforcement Supervisors you will be responsible for patrolling the Thurrock area ensuring that vehicles are complying with the appropriate Traffic Regulation Orders. You will enforce parking by identifying vehicles parked in contravention and serving Penalty Charge Notices in accordance with Legislation and the policies and procedures of the Council. The role requires officers to carry out on street foot patrols borough wide, working outside in varying weather conditions and walking up to 15 miles per day. This role also monitors the conditions of signs and lines related to parking restrictions and reporting defects. The role will be rotated on a two-shift rota basis: week 1 Monday to Thursday 8am to 4.30pm, Friday 8am to 4pm; week 2, Tuesday to Friday 9.30am to 6pm, Saturday 8am to 4pm.
Responsibilities:
- Enforcing parking regulations efficiently, effectively and fairly including issuing/recording Penalty Charge Notices by hand held electronic devices.
- Enforcement of Off Street and On Street parking within the Borough.
- Checking car parking pay and display machines, including the replenishment of tickets and reporting any faults.
- Working to cover all parking areas in all weathers outdoors.
- Checking signs and markings and reporting any defects.
- Providing parking related advice to members of the public.
Requirements:
- Excellent customer service skills.
- Previous civil parking enforcement experience is essential (minimum 6 months).
- Previous experience in a regulated parking profession is essential.
- A Clean Full UK Driving Licence is preferred for this role.
Disability Confident:
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Benefits:
- Generous annual leave entitlement.
- Local Government Pension Scheme.
- Flexible and hybrid working opportunities (where applicable).
- Ongoing training and professional development.
- Employee assistance programme and wellbeing support.
- Staff discounts and local offers.
- A supportive and inclusive working environment.
Civil Enforcement Officer in Grays employer: Thurrock Council
Contact Detail:
Thurrock Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer in Grays
✨Tip Number 1
Get to know the area! Familiarise yourself with Thurrock and its parking regulations. The more you know, the better you'll perform during interviews and on the job.
✨Tip Number 2
Practice your customer service skills. As a Civil Enforcement Officer, you'll be interacting with the public regularly. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 3
Stay fit and ready for those long patrols! Walking up to 15 miles a day is no joke, so get into a routine that keeps you active and prepared for the physical demands of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Civil Enforcement Officer in Grays
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in civil parking enforcement. We want to see how your skills match the job description, so don’t hold back on showcasing your expertise!
Show Off Your Customer Service Skills: Since excellent customer service is key for this role, include examples of how you've successfully interacted with the public in previous jobs. We love seeing candidates who can handle tricky situations with a smile!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your qualifications and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thurrock Council
✨Know Your Regulations
Familiarise yourself with the Traffic Regulation Orders relevant to the Thurrock area. Understanding the specific regulations and how they apply will show your potential employer that you’re serious about the role and ready to enforce them effectively.
✨Showcase Your Customer Service Skills
As a Civil Enforcement Officer, you'll be interacting with the public regularly. Prepare examples of how you've handled difficult situations or provided excellent customer service in the past. This will demonstrate your ability to manage interactions professionally and fairly.
✨Dress for the Job
Even though this role involves working outdoors, make sure to dress appropriately for the interview. Smart-casual attire is usually a safe bet. It shows that you respect the interview process and are serious about the position.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to work in varying weather conditions. Think about scenarios you might face on the job and how you would handle them. This will help you articulate your thought process during the interview.
