Job Title: Careline Alarm Warden
Salary: £33,531 per annum pro rata to hours worked as part-time plus 7.5% shift allowance
Grade: D
Contract: Permanent
Hours: 12.33 hours per week, Sunday day shift 6.50am – 19.10pm
We are seeking an exceptional, engaging and committed individual to join us as a Careline Alarm Warden.
This role is a varied, interesting and exciting opportunity to work as part of a team.
As an Alarm Warden you will support vulnerable service users within the borough, whether this is by providing support on the phone, driving to the residents property to assist with an accident or injury, liaising with family members, contacting emergency services or other professionals or taking emergency calls for our out of hours service such as social services, emergency planning or highways or health and social care.
What We’re Looking For
You will need to have excellent communication skills, ICT skills to log jobs and the ability to work on your own initiative to prioritise tasks and calls whilst remaining calm and professional.
If this sounds like you, we would love to hear from you. This is a rewarding role, full on-the-job training will be provided.
The Careline operates 365 days of the year, 24 hours a day so flexibility to workdays, nights, weekends and bank holidays are essential.
This vacancy is for a permanent member of staff to work a Sunday day shift. The shift pattern is 6.50am to 19.10pm (day shift).
A full manual driving licence and a good knowledge of the local area is essential for this role.
DBS Check: Enhanced level with Adults Barred List is required for this post.
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
Closing Date (Redeployment Only): 22nd June 2026
Closing Date (Internal & External): 5th July 2026
Interview Date: To Be Confirmed
Additional Information
If you have any questions about the role or interview process, please contact:
Tina Mitchell - Section Manager
To view the Job Profile and Person Specification, please follow the link below:
Download Job Profile (PDF Document)
Application Requirements as a Safer Recruitment Role
As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application.
If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.
