At a Glance
- Tasks: Support refugees and residents with housing, benefits, and employment coaching.
- Company: Join a supportive council team dedicated to community wellbeing.
- Benefits: Generous leave, pension scheme, flexible working, and ongoing training.
- Other info: Inclusive environment with great career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Full UK driving licence and a passion for helping others.
The predicted salary is between 39027 - 44463 € per year.
Overview
Salary: £39,027 - £44,463 per annum (pro rata if part-time)
Grade: E
Contract Type: 12 months Fixed Term
Working Hours: 37 hours per week
Responsibilities
- Work with colleagues to achieve service plan objectives and targets.
- Comply with data protection legislation and the Council's Information Security Policy.
- Work flexibly in terms of hours and location, including remote and home working, subject to service needs.
- Participate in performance development, appraisals, one-to-ones and mandatory training.
- Promote and comply with the Council's Diversity, Equality and Equal Opportunities policies.
- Ensure compliance with Health and Safety legislation and safe working practices.
- Demonstrate awareness of Section 17 of the Crime and Disorder Act 1998.
- Undertake other reasonable duties consistent with the grade and nature of the role.
Resident Support and Coaching
- Conduct interviews and develop 1:1 support plans to promote skills, behaviour change and progression towards employment.
- Provide life and employment coaching.
- Support guests to maintain tenancies and access welfare benefits, health referrals, training and employment.
- Encourage community integration through volunteering and social activities.
- Facilitate attendance at interviews or training, including travel and clothing allowance applications.
- Recognise and encourage positive progress.
Refugee and Resettlement Support
- Support Afghan families and individuals under the Afghan Relocation Programmes with benefits, ESOL, education, grants, training and employment.
- Support Ukrainian guests and sponsors under the Homes for Ukraine Scheme with resettlement, housing, benefits, ESOL, education and employment advice.
Housing, Health and Enforcement
- Conduct home visits and housing condition assessments for private rented and owner-occupier properties.
- Investigate housing complaints in the private rented sector.
- Identify imminent health and safety risks and refer cases for statutory housing enforcement where required.
- Provide advice to improve housing conditions, health and wellbeing and make referrals to relevant agencies, including NHS services, social care and partner teams.
Partnership, Promotion and Administration
- Promote Well Homes, Private Housing Services and the wider team.
- Maintain accurate manual and electronic records.
- Manage caseloads to meet performance targets and complete required administration.
- Produce monthly activity and evaluation reports.
- Liaise with external agencies and represent the Council at relevant meetings.
- Develop effective working relationships and referral pathways with partners and voluntary organisations.
- Undertake promotional activities with key stakeholders and community groups.
Essential Requirements
- Full UK driving licence and access to a vehicle
- Basic DBS Check
Benefits of Working with Us
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
- Closing Date (Internal & External): 18/05/2026
- Interview Date: TBC
Additional Information
If you have any questions about the role or interview process, please contact: Ahmed Dulal Housing Enforcement Manager
Well Homes Advisor - Ukraine in Essex employer: Thurrock Council
As a Well Homes Advisor, you will join a supportive and inclusive team dedicated to making a meaningful impact in the community. With flexible working arrangements, generous annual leave, and a commitment to ongoing professional development, this role offers an excellent opportunity for personal and career growth while contributing to the resettlement and support of vulnerable individuals and families. Located within a local government framework, you will benefit from a strong pension scheme and access to employee wellbeing resources, ensuring a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Well Homes Advisor - Ukraine in Essex
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work with refugees or in housing support. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by practising common questions related to the role. Think about how your skills in coaching and support can shine through. We want you to show off your passion for helping others!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. It’s a small gesture that can make a big difference.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We love seeing applications directly from candidates who are excited about joining our team and making a difference!
We think you need these skills to ace Well Homes Advisor - Ukraine in Essex
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Well Homes Advisor role. Highlight your relevant experience in resident support, coaching, and any work with refugees or vulnerable communities. We want to see how you can bring your unique skills to our team!
Showcase Your Passion:Let your enthusiasm for helping others shine through in your application. Share specific examples of how you've made a difference in people's lives, especially in areas related to housing, health, or community integration. We love seeing candidates who are genuinely passionate about the work we do!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make your skills and experiences easy to read. We appreciate straightforward communication, so don’t be afraid to show us what you can do without fluff!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Thurrock Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Well Homes Advisor role. Familiarise yourself with the responsibilities listed in the job description, especially around resident support and coaching. This will help you demonstrate how your skills align with their needs.
✨Showcase Your Coaching Skills
Since the role involves providing life and employment coaching, prepare examples of how you've successfully supported others in the past. Think about specific situations where you helped someone achieve a goal or overcome a challenge, and be ready to share these stories.
✨Understand the Community Context
Research the current situation regarding Ukrainian refugees and the Afghan Relocation Programmes. Being knowledgeable about these topics will show your commitment to the role and help you discuss how you can contribute to community integration and support.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, performance targets, and how they measure success in this role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
