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- Tasks: Support vulnerable service users via phone and in-person during emergencies.
- Company: Join a dedicated team providing essential care services in the community.
- Benefits: Earn £16.84 per hour with additional pay for night shifts; flexible casual hours.
- Why this job: Make a real difference while gaining valuable experience and training.
- Qualifications: Excellent communication skills, ICT proficiency, and a full driving licence required.
- Other info: Flexible shifts available; must be willing to work weekends and holidays.
Salary: £16.84 per hour plus 7.5% enhancement outside core hours (after 8pm and before 8am)
Grade: D
Vacancy: Casual Contract (Zero Hours)
We are seeking an exceptional, engaging and committed individual to join us as an Alarm Warden. This role is a unique, varied, interesting and exciting opportunity to work as part of a team, you will support vulnerable service users within the borough, whether this is by providing support on the phone, driving to the residents property to assist with an accident or injury, liaising with family members, contacting emergency services or other professionals or taking emergency calls for our out of hours service such as social services, emergency planning or highways.
You will need to have excellent communication skills, ICT skills to log jobs and the ability to work on your own initiative to prioritise tasks and calls whilst remaining calm and professional.
If this sounds like you, we would love to hear from you. This is a rewarding role, full on the job training will be provided.
The Careline operates 365 days of the year, 24 hours a day so flexibility to work days, nights, weekends and bank holidays are essential.
This vacancy is for casual member of staff to work as and when needed, to cover absence, sickness and holidays. The shift pattern is likely to be 6.50am to 19.10pm (day shift) or 18.50pm to 7.10am (night shift).
An Enhanced DBS check for adults barred list will be required for this role as is a full manual driving licence and a good knowledge of the local area.
Closing Date:
Redeployment only: 10th July 2025
Internal and External: 27th July 2025
Interview Date: TBC
Should you have any questions or queries about the role please email .
To view the Job Profile and Person Specification please follow the link below:
Download Job Profile (PDF Document)
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Careline Alarm Warden - Casual employer: Thurrock Council
Contact Detail:
Thurrock Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Careline Alarm Warden - Casual
✨Tip Number 1
Familiarise yourself with the local area and key services. Knowing the streets, landmarks, and emergency contacts can give you an edge during interviews, showing your commitment to the role.
✨Tip Number 2
Practice your communication skills. Since this role involves liaising with vulnerable individuals and emergency services, being able to convey information clearly and calmly is crucial.
✨Tip Number 3
Be prepared to discuss scenarios where you've had to work independently or handle emergencies. Sharing specific examples can demonstrate your ability to prioritise tasks effectively under pressure.
✨Tip Number 4
Show your flexibility and willingness to work varied hours. Highlighting your availability for shifts, including nights and weekends, will make you a more attractive candidate for this casual position.
We think you need these skills to ace Careline Alarm Warden - Casual
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Careline Alarm Warden position. Highlight key skills such as communication, ICT proficiency, and the ability to work independently.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles where you supported vulnerable individuals or worked in emergency services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to remain calm under pressure. Mention your flexibility regarding shift patterns and your commitment to the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thurrock Council
✨Show Your Communication Skills
As an Alarm Warden, excellent communication is key. During the interview, demonstrate your ability to communicate clearly and effectively. You might want to share examples of how you've successfully handled difficult conversations or provided support in challenging situations.
✨Highlight Your Flexibility
This role requires a flexible approach to working hours. Be prepared to discuss your availability and willingness to work various shifts, including nights and weekends. Mention any previous experience you have with shift work or adapting to changing schedules.
✨Demonstrate Problem-Solving Skills
The job involves prioritising tasks and making quick decisions. Prepare to discuss scenarios where you've had to think on your feet or resolve issues independently. This will show that you can remain calm under pressure, which is crucial for this role.
✨Familiarise Yourself with the Local Area
A good knowledge of the local area is essential for this position. Before the interview, take some time to review maps or local resources. Being able to discuss local landmarks or services can demonstrate your preparedness and commitment to the role.
