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For Companies At a Glance
- Tasks: Assist with managing complaints and information requests for the Council.
- Company: Join Thurrock Council, a supportive and inclusive workplace.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Why this job: Gain valuable experience while working towards a professional qualification.
- Qualifications: No specific qualifications required; just a willingness to learn.
- Other info: Be part of a dynamic team with a focus on community engagement.
Overview
You will be assisting the team with managing complaints and freedom of information requests on behalf of the Council, including the logging and recording of all types of feedback from residents, customers, Members and MP\’s.
You will support colleagues with all aspects of day to day governance tasks and responsibilities whilst receiving supervision, guidance and support to help you achieve a professional qualification.
Apprenticeship details
Apprenticeship study will be undertaken within normal working hours. Time will be allocated to attend training and complete assignments, workbooks, online training etc. as required by the qualification. The Apprenticeship course will be provided by South Essex College.
You\\\’ll be provided with a wide variety of work experience opportunities to build your skills demonstrate proficiency in a range of office based activities as required by the qualification through working as a part of the Information Management Team.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Salary and benefits
Throughout your apprenticeship you will be paid the National Minimum Wage for your age.
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
Details to be advised.
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Apprentice - Business Administration employer: Thurrock Council
Contact Detail:
Thurrock Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice - Business Administration
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Thurrock Council. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the Council's values and recent projects. Show us that you’re genuinely interested in the role and how you can contribute to the team. Tailor your answers to reflect what they’re looking for!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re proactive and serious about landing this apprenticeship.
We think you need these skills to ace Apprentice - Business Administration
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to managing complaints and supporting governance tasks, so don’t hold back!
Show Your Enthusiasm: Let your passion for business administration shine through! We love seeing candidates who are excited about the opportunity to learn and grow with us, so share why this apprenticeship is the right fit for you.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read, so avoid jargon and make sure your key points stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people and helps us keep track of all applicants. Plus, it’s super easy!
How to prepare for a job interview at Thurrock Council
✨Know Your Role
Make sure you understand the key responsibilities of the Apprentice - Business Administration position. Familiarise yourself with managing complaints and handling information requests, as these will likely come up in your interview. Show that you’re ready to support the team and contribute to day-to-day governance tasks.
✨Research the Council
Take some time to learn about Thurrock Council and its values. Understanding their mission and how they serve the community will help you align your answers with what they’re looking for. It also shows genuine interest, which can set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship, training opportunities, and the team you'll be working with. This not only demonstrates your enthusiasm but also helps you gauge if this is the right fit for you.
✨Showcase Your Skills
Think about examples from your past experiences that highlight your organisational skills, attention to detail, and ability to work in a team. Be ready to discuss how you’ve handled feedback or resolved issues, as these are crucial for the role.
