Thurlow Nunn is seeking a dynamic Customer Care Manager to lead the customer service operations at our Milton Keynes service centre. You will guide a team of Service Advisors, resolve customer concerns, and ensure an exceptional experience for clients.
You will own complaints, manage escalations, monitor CSI/NPS, and coordinate with workshops, parts, and manufacturers to deliver accurate information and timely updates.
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Automotive Customer Experience Manager β Milton Keynes employer: Thurlow Nunn
Thurlow Nunn is an exceptional employer, offering a supportive and family-oriented work culture that has thrived for over 145 years. As a Sales Consultant in our Luton dealership, you will enjoy uncapped commission opportunities, generous annual leave, and a range of employee benefits including a company car and health support services, all while being part of a dedicated team that values professionalism, trust, and respect.