At a Glance
- Tasks: Provide top-notch parts service and build strong customer relationships.
- Company: Join a family-owned business with strong values and a supportive culture.
- Benefits: Competitive salary, pension scheme, sick pay, and manufacturer training.
- Other info: Opportunities for growth and development in a friendly environment.
- Why this job: Gain valuable skills in a dynamic role while making a real impact.
- Qualifications: Experience in parts sales or customer service is a plus.
We are currently seeking an enthusiastic person to join us as a Parts Advisor within our Kennett branch. You will be accountable for providing a comprehensive parts and sundries service to retail, account and internal customers and delivery of a high standard of customer service is required.
Key Accountabilities
- Selling parts and sundries to retail and account customers
- Raising and chasing parts and sundries orders and invoices
- Provide a side counter service for the workshop and to maintain the relationship with internal colleagues
- Retail and Parts warehouse area housekeeping duties
- Build and maintain customer relationships ensuring all customers are kept updated and informed of order status, promotions and other information
- Maintain stock levels and replenishment within the showroom and Parts warehouse
- Unloading and putting away deliveries including receiving in, checking, recording and stocking up goods
- Some heavy lifting is required and Fork lift experience would be an advantage
- Conducting stock checks and audits as required
- Upselling and promoting special offers and current promotions
- Delivery of parts and visiting customer off site may be required
- Selling and installing Horticultural equipment (including Ride on Mowers)
- Completion of inventory management documentation
- Completion of departmental manual documentation
- Utilisation of parts database(s)
- Utilisation of IBCOS system and reports
Our commitment to you:
- Certificated, manufacturer/product training.
- A challenging job role with excellent opportunities to increase your skills.
- A competitive salary + contributory company pension scheme, and company sick pay scheme.
- The support of an employer interested in your success.
As a family owned business we have strong values. You will be expected to represent our family values of: Professional, Trust, Respect, Caring and Together, through your own behaviour, every day.
You may have experience of the following: Parts Advisor, Parts Sales Executive, Automotive Parts Specialist, Spare Parts Advisor, Parts Coordinator, Parts Counter Advisor, Inventory & Parts Assistant, Aftermarket Parts Advisor, Parts & Warehouse Operative, Parts Sales Consultant.
Parts Advisor in Kennett employer: Thurlow Nunn Standen Ltd
Join our family-owned business as a Parts Advisor in Kennett, where we prioritise professional growth and a supportive work environment. We offer comprehensive training, competitive salaries, and a commitment to your success, all while fostering strong values of trust, respect, and teamwork. Experience a rewarding career with opportunities for skill enhancement and meaningful customer interactions in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Kennett
✨Tip Number 1
Get to know the company inside out! Research their values, products, and services. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Practice your customer service skills! As a Parts Advisor, you'll be dealing with customers all day. Role-play with a friend or family member to get comfortable with upselling and handling inquiries. The more you practice, the more confident you'll feel!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral. We love seeing our candidates shine through connections!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. Remember, we’re rooting for you!
We think you need these skills to ace Parts Advisor in Kennett
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Parts Advisor and how you can contribute to our team.
Tailor Your Experience:Make sure to highlight any relevant experience you have in parts sales or customer service. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the role without wading through unnecessary details.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Thurlow Nunn Standen Ltd
✨Know Your Parts
Familiarise yourself with the types of parts and sundries relevant to the role. Research common products, brands, and any specific equipment mentioned in the job description, like horticultural equipment. This will show your enthusiasm and readiness to engage with customers.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you built relationships or resolved issues effectively. This is crucial for a Parts Advisor, so be ready to discuss your approach to maintaining customer satisfaction.
✨Demonstrate Team Spirit
Since you'll be working closely with internal colleagues, think of examples that showcase your ability to collaborate and communicate effectively. Highlight any experience you have in supporting team members or contributing to a positive work environment.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage stock levels and handle inventory. Mention any experience with stock checks or using inventory management systems. This will demonstrate your capability to maintain order and efficiency in the Parts warehouse.
