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For Companies At a Glance
- Tasks: Join our team to enhance guest experiences and maintain high service standards.
- Company: Thunderdome Restaurant Group operates nine exciting restaurant concepts focused on excellence and growth.
- Benefits: Enjoy medical, dental, and vision insurance, paid time off, and a shared tip pool.
- Why this job: Be part of a dynamic team that values loyalty, curiosity, and personal growth in a fun environment.
- Qualifications: No specific experience required, just a passion for service and teamwork.
- Other info: Opportunity for professional development and a chance to work with delicious food daily.
Description
WHO WE ARE
Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We\’re looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:
- Make a Memory
- Add Value
- Be Transparent
- Persevere
- Throw the Party
OUR OPPORTUNITY
Service team members are responsible for the overall guest experience according to Thunderdome\’s quality and service standards. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
HOW YOU WILL CONTRIBUTE
- Knowledgeable about our food and beverage offerings
- Maintains a clean and professional appearance
- Maintains a safe and clean environment for guests and team
- Handles guests\’ requests and complaints professionally and ensures guest satisfaction
- Maintains a positive and cooperative team environment
- Frequently works on the line with food and beverage preparation while interacting with guests
WHAT WE PROVIDE
- Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
- Paid time off eligibility after completing 1 year of service for full time team members
- Participation in a shared tip pool
- Food provided every shift
- 401K eligibility for full time team members after the completion of 1 year of continuous service
- Opportunity to grow, be challenged and pushed professionally
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SERVICE TEAM MEMBER employer: Thunderdome Restaurant Group
Contact Detail:
Thunderdome Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SERVICE TEAM MEMBER
✨Tip Number 1
Familiarise yourself with Thunderdome's restaurant concepts and their menus. Being knowledgeable about the food and beverage offerings will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for customer service by sharing specific examples from your past experiences. Highlight how you’ve handled guest requests or complaints, as this aligns with the expectations of maintaining guest satisfaction.
✨Tip Number 3
Showcase your ability to work in a team environment. Discuss any previous roles where collaboration was key, as Thunderdome values a positive and cooperative team atmosphere.
✨Tip Number 4
Prepare to discuss how you embody the CORE VALUES of Thunderdome. Think of examples that illustrate your loyalty, curiosity, and commitment to excellence, as these traits are crucial for success in this role.
We think you need these skills to ace SERVICE TEAM MEMBER
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Thunderdome Restaurant Group's core values: Make a Memory, Add Value, Be Transparent, Persevere, and Throw the Party. Reflect these values in your application to show that you align with their mission.
Tailor Your CV: Highlight relevant experience in the restaurant industry or customer service roles. Emphasise skills such as teamwork, communication, and problem-solving, which are crucial for a Service Team Member.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the restaurant industry and your desire to contribute to the guest experience. Mention specific examples of how you've added value in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thunderdome Restaurant Group
✨Show Your Passion for Service
Make sure to express your enthusiasm for the restaurant industry and customer service. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Team Spirit
Thunderdome values a positive and cooperative team environment. Be prepared to discuss how you work well with others, resolve conflicts, and contribute to a supportive atmosphere in the workplace.
✨Know the Menu
Familiarise yourself with the food and beverage offerings of Thunderdome's concepts. Being knowledgeable about the menu will not only impress your interviewers but also show your commitment to providing excellent service.
✨Emphasise Adaptability
This role requires continuous movement and the ability to handle various tasks. Highlight your ability to adapt to changing situations, manage multiple responsibilities, and maintain a positive attitude under pressure.
