Commercial Branch Sales Manager in Gloucester

Make a difference with customers! As our Commercial Sales Manager, you’ll be the go-to person for commercial plumbing and heating solutions, driving sales and delivering exceptional customer service. City Plumbing are delighted to announce Commercial at City Plumbing, a brand new venture that looks to sell the full range of products to the commercial construction market.

The Role

We’re already a market leader in the domestic Plumbing and Heating sector, selling products to both trade and consumer customers. But now we are expanding into the Commercial Plumbing and Heating sector too. This is why we’re excited to announce Commercial at City Plumbing has now been established offering solutions across the Commercial sector including everything from Bathrooms & Washrooms to Mechanical & Electrical Building services - selling the full range of products for commercial construction projects.

As part of this new venture, we’re now looking to recruit a Commercial Sales Manager to be an expert within the branch for the Commercial at City Plumbing products. This role enables our City Plumbing branches to provide a diverse offering to customers, ensuring that we offer best in class knowledge and service to engage current and new customers in our product offering. The Commercial Sales Manager will play a key role in driving sales for Commercial at City Plumbing, ensuring that sales targets for these areas are met regularly with a focus on maximising sales volume and margin. The Commercial Sales Manager will also provide excellent customer service and product/project fulfilment in line with customer expectations. This position is a great opportunity to join a fast growing business and develop your own career.

Key Responsibilities

• Regular call out activity is required to continue to build sales volumes through existing and new business, ensuring that you increase footfall and sign up to Trade Accounts, following up to ensure that quotes are provided and converted into sales.
• Utilise the proposition and your own knowledge to build confidence in our product offering as we continue our journey into the commercial space.
• Maximise sales potential by seeking opportunities for linked sales or to upsell products within the category.
• Play an active part in supporting branch colleagues to have a better understanding of our Commercial offering.
• Take part in training and upskilling sessions to grow your knowledge and share it back in branch to reinforce your learning.
• Ensure that the full Non-Residential Core range is available for purchase at all times.
• Review branch stock profile to ensure that local customer requirements are catered for within the stock holding budget and stock weeks cover target.
• Effectively manage the stock required for each project to ensure OTIF fulfilment of each project whilst maximising working capital performance by effective stock ordering, collation and fulfilment that does not expose the business or the customer to hire levels of risk through product availability or specification changes.
• Continue to build customer relationships, through the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Non-Residential & Commercial products through your branch.
• Own Non-Residential & Commercial business plans to drive and achieve targets for your branch, using the tools and systems available to you to create specific action plans to achieve your targets and track progress against these.

This is an onsite role working at one of our new strategic Commercial operations hubs.

You

You’ll live and breathe our customer-first ethos, with a proactive and can-do approach. You’ll enjoy working collaboratively with our brand new Commercial at City Plumbing team and you’ll be committed to acting with integrity and honesty in everything you do.

Skills And Competencies

• Commercial (Non-Residential) Product Knowledge and able to give technical understanding to customers.
• Previous experience working in a merchanting environment.
• Excellent communication skills, both written and verbal.
• Able to build relationships quickly and be a champion for Commercial at City Plumbing.
• Ability to produce and interpret basic financial/statistical information.
• Commercial acumen ability to demonstrate understanding of how to impact the bottom line.

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package And Cultural Environment

• Bonus Discounts, savings and cash back at numerous retailers.
• Life assurance.
• Extended family policy including maternity, paternity, additional annual leave and more.
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other.
• Complete induction and a company that lets you grow and encourages development.
• Financial education and loans.
• Flexible working options.
• A business striving to create an environment of inclusion so everyone can be their true self.
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to fit our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.