Digital Designer- The Underfloor Heating Store in Basildon

Digital Designer – The Underfloor Heating Store

Join to apply for the Digital Designer – The Underfloor Heating Store role at Thubelisha.

The Underfloor Heating Store is seeking a Digital Designer to create user-friendly, visually impactful assets across our eCommerce websites and digital marketing channels.

Location: Basildon, United Kingdom. This role is primarily hybrid – you should be based in the UK and our Head Office is in Basildon.

Role

As a Digital Designer you will design web content blocks, homepage banners, campaign pages, UX components, and promotional assets, helping shape the customer journey across desktop and mobile. You’ll also support wider marketing efforts with email graphics, social creatives, and digital ad visuals.

Key Responsibilities

• Design on‑brand assets for our websites, including homepage banners, promotional tiles, UX components, and content sections
• Support UX/UI improvements across landing pages and customer journeys (desktop & mobile)
• Collaborate with the eCommerce and development teams to implement design changes that enhance usability and performance
• Create digital graphics for email campaigns, paid ads, and social content
• Contribute to A/B testing ideas for visual elements and calls‑to‑action
• Maintain brand consistency across all digital touchpoints while pushing creative boundaries
• Work from briefs and performance feedback to iterate and improve asset performance
• Manage multiple design tasks efficiently with strong attention to detail

Who You Are

You’ll live and breathe our digital‑first ethos, with a proactive and can‑do approach to Digital Design. You’ll enjoy working collaboratively with the wider Digital & IT team and will be committed to acting with integrity and honesty in everything you do.

Skills & Competencies

• Strong portfolio showcasing UX/UI design and responsive web assets
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD) and/or Figma
• Good understanding of eCommerce layout principles and conversion‑focused design
• Familiarity with HTML/CSS (basic understanding is beneficial for collaboration)
• Strong visual storytelling and typography skills
• Experience designing assets for Shopify or other eCommerce platforms (preferred)
• Able to interpret briefs and data to guide design decisions

Benefits

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme; we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

Inclusive Workplace

We\’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to fit our culture – we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.