At a Glance
- Tasks: Lead a dynamic team in a premium retail environment and ensure exceptional customer experiences.
- Company: ThruDark, a brand committed to inclusivity and excellence.
- Benefits: Competitive hourly rate, quarterly kit allowance, and a supportive workplace culture.
- Other info: Flexible hours and opportunities for personal growth in a fast-paced setting.
- Why this job: Be a key player in a high-profile store and develop your leadership skills.
- Qualifications: Experience in retail management and strong leadership abilities.
The predicted salary is between 23850 - 29150 £ per year.
Thru Dark is recruiting for a Store Supervisor to support the successful operation of our Battersea Power Station store.
This is an exciting opportunity for a dynamic and motivated individual to help lead a premium retail environment during one of our most high-profile activations.
As Store Supervisor, you will play a key role in supporting the Retail Manager, driving daily performance, motivating your team, and ensuring every customer leaves with an exceptional impression of the brand.
You’ll act as a role model on the shop floor - leading with confidence, integrity, and a hands-on approach that reflects Thru Dark’s core values of Humility, Unity, Unrelenting and Integrity.
- Support the Retail Manager in all aspects of store operations, from sales and service to staffing and compliance.
- Lead and motivate the team to achieve and exceed performance targets.
- Act as the duty manager when required, including opening and closing the store, managing cash handling, and overseeing daily KPIs.
- Deliver an outstanding customer experience, maintaining the highest levels of product knowledge and service.
- Assist with product presentation and visual merchandising in line with brand standards.
- Identify opportunities to improve operational efficiency and customer engagement.
- Support stock control, replenishment, and loss prevention procedures.
- Ensure compliance with company policies, procedures, and health and safety requirements.
About You
- Experience as an Assistant Manager, Supervisor or Team Lead within premium or performance retail.
- Strong leadership and communication skills, with the ability to inspire and develop others.
- Commercially minded, confident analysing KPIs and driving results.
- Highly organised with excellent attention to detail.
- Comfortable working in a fast-paced, hands-on retail setting.
- Flexible to work weekends, evenings, and bank holidays as required.
- Proficiency in POS systems and MS Office.
- Competitive Hourly rate.
- Quarterly Thru Dark kit allowance.
- Salary Sacrifice Pension Scheme.
- Quarterly Discretional Commission Structure.
- Supportive and inclusive workplace culture.
- Our Commitment
We are committed to creating a diverse environment and are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
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Store Supervisor - Full Time employer: Thrudark Ltd
Thrudark Ltd is an excellent employer that values creativity and precision, offering a dynamic work environment where your skills as an Ecommerce Product Photographer can truly shine. With a strong emphasis on professional development, employees are encouraged to grow their expertise while enjoying the benefits of a hybrid work model that promotes work-life balance. Join a passionate team dedicated to delivering exceptional visual content in a supportive and innovative studio atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor - Full Time
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Thrudark Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Thrudark Ltd!
We think you need these skills to ace Store Supervisor - Full Time
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Thrudark Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Thrudark Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Thrudark Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Thrudark Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
