Product & Operations Associate
Product & Operations Associate

Product & Operations Associate

London Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client relationships and optimise processes for success.
  • Company: Throxy creates AI Sales Agents for traditional industries, achieving rapid growth.
  • Benefits: Join a small, dynamic team with opportunities for creativity and impact.
  • Why this job: Be part of a passionate team solving real-world problems with innovative solutions.
  • Qualifications: Strong communication skills, technical proficiency, and problem-solving abilities required.
  • Other info: Fluency in additional languages is a bonus; we value truth-seeking and creativity.

The predicted salary is between 28800 - 48000 £ per year.

About Throxy

Throxy builds vertical-specific AI Sales Agents for legacy industries where generic outreach tools fail. In just six months we’ve grown to >$1.5 M ARR. We’re looking for someone who can help us scale and keep accelerating.

What You’ll Do

  • Own client relationships and communication from week one
  • Lead process optimization initiatives to enhance client success operations
  • Contribute to product development based on deep client understanding
  • Build and maintain automation workflows
  • Deliver enterprise-grade customer success through deep customer understanding

Requirements

  • Exceptional communication and organisational abilities
  • Technical understanding and/or systems proficiency (Excel expertise, basic programming/scripting/scraping knowledge, automation tools like Zapier/n8n)
  • Systems thinking and problem-solving skills
  • Additional languages (Spanish, German, or French) are a plus

Why Throxy?

We’re a tight-knit team of engineers and operators committed to solving hard problems that push companies forwards. If this excites you, we’d love to hear from you. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.

Our Philosophy

At Throxy, our product philosophy centers on customer obsession. We focus on delivering value to customers in ways that make them happy, retain their business, and increase the benefits they receive from our partnership over time. Our approach involves doing things that don’t scale initially, then designing systems that do scale - effectively bridging the gap between sales handover and engineering execution of our customers’ vision. Our team forms the backbone of operations, guided by our product-first and customer-first philosophy.

We seek exceptional talent who can drive results independently. The ideal candidate combines fast learning with a strong ownership mentality, ready to tackle challenges head-on and deliver impact from day one. We value team members who demonstrate high energy, intelligence, and unwavering integrity.

Product & Operations Associate employer: throxy (yc x25)

Throxy is an exceptional employer that fosters a collaborative and innovative work culture, where every team member plays a crucial role in driving the company's success. With a strong focus on employee growth and development, we offer opportunities to engage in meaningful projects that directly impact our clients and the industry. Located in a dynamic environment, our flat organisational structure encourages open communication and creative problem-solving, making it an ideal place for passionate individuals looking to make a difference.
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Contact Detail:

throxy (yc x25) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product & Operations Associate

✨Tip Number 1

Familiarise yourself with Throxy's product philosophy and customer obsession approach. Understanding how they prioritise customer value will help you align your communication and problem-solving strategies during interviews.

✨Tip Number 2

Brush up on your technical skills, especially in Excel and automation tools like Zapier or n8n. Being able to demonstrate your proficiency in these areas can set you apart as a candidate who can contribute to process optimisation.

✨Tip Number 3

Showcase your ability to build and maintain client relationships by preparing examples of past experiences where you've successfully managed client communications or enhanced customer success operations.

✨Tip Number 4

If you speak any additional languages like Spanish, German, or French, make sure to highlight this during your interactions. It could be a valuable asset for Throxy as they expand their client base.

We think you need these skills to ace Product & Operations Associate

Exceptional Communication Skills
Organisational Abilities
Technical Understanding
Excel Expertise
Basic Programming Knowledge
Scripting Skills
Automation Tools Proficiency (e.g., Zapier, n8n)
Systems Thinking
Problem-Solving Skills
Client Relationship Management
Process Optimisation
Product Development Insight
Customer Success Strategies
Multilingual Abilities (Spanish, German, or French)

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp what Throxy is looking for in a Product & Operations Associate. Pay attention to the key responsibilities and required skills, such as communication abilities and technical understanding.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your communication skills, organisational abilities, and any technical proficiencies you possess, especially in Excel or automation tools.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your previous experiences relate to the responsibilities at Throxy, particularly in client relationship management and process optimisation.

Showcase Problem-Solving Skills: In your application, provide examples of how you've approached challenges in past roles. Highlight your systems thinking and problem-solving skills, as these are crucial for the position at Throxy.

How to prepare for a job interview at throxy (yc x25)

✨Showcase Your Communication Skills

As a Product & Operations Associate, exceptional communication is key. Be prepared to discuss how you've effectively managed client relationships in the past and provide examples of successful communication strategies you've employed.

✨Demonstrate Technical Proficiency

Familiarise yourself with tools like Excel, Zapier, and any basic programming or automation skills you possess. During the interview, highlight your technical abilities and how they can contribute to process optimisation and client success.

✨Emphasise Problem-Solving Abilities

Throxy values systems thinking and problem-solving skills. Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them, showcasing your analytical mindset.

✨Align with Their Customer-First Philosophy

Understand Throxy's commitment to customer obsession. Be ready to share your thoughts on how you can enhance customer satisfaction and retention, and demonstrate your passion for delivering value to clients.

Product & Operations Associate
throxy (yc x25)

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