At a Glance
- Tasks: Lead operations in affordable housing, ensuring safety and compliance while enhancing resident satisfaction.
- Company: Join Thriving Investments, a pioneering firm in the affordable housing sector.
- Benefits: Competitive salary of £130k plus bonuses and excellent benefits.
- Other info: Be part of a dynamic team with ambitious growth plans and innovative projects.
- Why this job: Shape the future of affordable housing and make a real impact in the community.
- Qualifications: Senior leadership experience in housing or regulated environments is essential.
The predicted salary is between 130000 - 130000 € per year.
Location: London
Salary: c.£130k + bonus + excellent benefits
Goodman Masson are delighted to be partnering with Thriving Investments in the search for a Director of Operations (Affordable Housing) and Managing Director of ReSI Homes. This is a rare opportunity to join one of the sector’s most ambitious and innovative investment managers operating across the affordable housing and living sectors. Backed by Places for People, Thriving Investments currently manages more than 5,000 homes and over £1.1bn of invested capital, with significant growth plans already underway.
At the centre of this growth is ReSI Homes – a regulated For-Profit Registered Provider with a strong focus on shared ownership and increasing investment across social and affordable rent. With more than 2,000 homes already secured and further expansion planned, this role will play a critical part in shaping the future operational success of the organisation.
Working closely with the Affordable Housing Fund Director, Investment and Finance teams, you will lead ReSI Homes as a resident-focused, safe, compliant and high-performing Registered Provider. You will drive operational excellence, customer experience and governance, while providing assurance to the Board and investors as the organisation continues its rapid growth trajectory.
Key responsibilities will include:
- Providing strategic operational leadership across a growing affordable housing portfolio
- Leading customer-focused services across shared ownership, social rent and affordable rent homes
- Ensuring homes are safe, compliant, well maintained and operationally effective
- Driving resident satisfaction, complaint resolution and service improvement initiatives
- Supporting the organisation through regulatory engagement with the Regulator of Social Housing and Housing Ombudsman
- Leading Board and investor reporting, governance and risk escalation
- Managing key external partnerships including managing agents, local authorities and sector stakeholders
- Overseeing operational budgets, business planning and long-term sustainability
- Supporting pipeline integration, mobilisation and operational readiness for new developments and acquisitions
We are looking to speak with senior housing professionals who bring substantial leadership experience from within a Registered Provider or similarly regulated environment. You will possess strong expertise across shared ownership, affordable housing operations and residential property management, alongside the ability to operate effectively within a fast-paced, commercially focused and highly collaborative environment. Experience working within a For-Profit Registered Provider, investment fund environment or matrix organisation would be highly advantageous.
This is an outstanding opportunity to help shape a growing and sector-leading affordable housing platform with genuine ambition to scale and innovate.
To find out more or arrange a confidential discussion, please contact.
Director of Operations (Affordable Housing) & Executive Director of ReSI Homes in Slough employer: Thriving Investments
Thriving Investments is an exceptional employer, offering a unique opportunity to lead in the affordable housing sector from its vibrant London location. With a strong commitment to employee development, a collaborative work culture, and a focus on innovation, employees can expect not only competitive salaries and bonuses but also a chance to make a meaningful impact in the community through their work. Join a forward-thinking organisation that values operational excellence and resident satisfaction while providing ample growth opportunities in a rapidly expanding market.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations (Affordable Housing) & Executive Director of ReSI Homes in Slough
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and engage on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their mission, values, and recent projects. We want you to walk in feeling confident and ready to show how you can contribute to their growth in affordable housing.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the role of Director of Operations. We suggest rehearsing with a friend or in front of a mirror to nail that delivery.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Director of Operations (Affordable Housing) & Executive Director of ReSI Homes in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your experience in affordable housing and leadership roles, and don’t forget to mention any relevant achievements that align with what we’re looking for at ReSI Homes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about affordable housing and how your skills can help drive operational excellence at ReSI Homes. Keep it engaging and personal!
Showcase Your Leadership Style:We want to know how you lead! In your application, share examples of how you've successfully managed teams and driven customer-focused services. This will help us see how you can fit into our collaborative environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Thriving Investments.
How to prepare for a job interview at Thriving Investments
✨Know Your Stuff
Make sure you’re well-versed in the affordable housing sector, especially around shared ownership and social rent. Brush up on current trends, regulations, and challenges facing the industry. This will not only show your expertise but also your genuine interest in the role.
✨Showcase Leadership Experience
Prepare to discuss your previous leadership roles in detail. Highlight specific examples where you drove operational excellence or improved customer satisfaction. Use metrics to back up your achievements; numbers speak volumes!
✨Understand Their Vision
Research Thriving Investments and ReSI Homes thoroughly. Understand their growth plans and how they align with your experience. Be ready to discuss how you can contribute to their ambitious goals and operational success.
✨Engage with Questions
Prepare thoughtful questions that demonstrate your strategic thinking and interest in the organisation. Ask about their approach to regulatory engagement or how they measure resident satisfaction. This shows you’re not just there to answer questions but are genuinely interested in the role and the company.
