At a Glance
- Tasks: Lead operations for affordable housing and enhance resident satisfaction.
- Company: Join a pioneering investment manager in the affordable housing sector.
- Benefits: Competitive salary, bonus, and excellent benefits package.
- Other info: Opportunity to drive operational excellence in a fast-paced, collaborative setting.
- Why this job: Shape the future of affordable housing with a focus on innovation and growth.
- Qualifications: Senior leadership experience in housing or regulated environments required.
The predicted salary is between 130000 - 130000 € per year.
Location: London
130k + bonus + excellent benefits
Goodman Masson are delighted to be partnering with Thriving Investments in the search for a Director of Operations (Affordable Housing) and Managing Director of ReSI Homes. This is a rare opportunity to join one of the sector’s most ambitious and innovative investment managers operating across the affordable housing and living sectors.
Working closely with the Affordable Housing Fund Director, Investment and Finance teams, you will lead ReSI Homes as a resident-focused, safe, compliant and high-performing Registered Provider. You will drive operational excellence, customer experience and governance, while providing assurance to the Board and investors as the organisation continues its rapid growth trajectory.
- Providing strategic operational leadership across a growing affordable housing portfolio
- Driving resident satisfaction, complaint resolution and service improvement initiatives
- Supporting the organisation through regulatory engagement with the Regulator of Social Housing and Housing Ombudsman
- Leading Board and investor reporting, governance and risk escalation
- Managing key external partnerships including managing agents, local authorities and sector stakeholders
- Overseeing operational budgets, business planning and long-term sustainability
- Supporting pipeline integration, mobilisation and operational readiness for new developments and acquisitions
We are looking to speak with senior housing professionals who bring substantial leadership experience from within a Registered Provider or similarly regulated environment. You will possess strong expertise across shared ownership, affordable housing operations and residential property management, alongside the ability to operate effectively within a fast-paced, commercially focused and highly collaborative environment.
This is an outstanding opportunity to help shape a growing and sector-leading affordable housing platform with genuine ambition to scale and innovate.
Director of Operations (Affordable Housing) & Executive Director of ReSI Homes in London employer: Thriving Investments
Thriving Investments is an exceptional employer, offering a unique opportunity to lead in the affordable housing sector from its vibrant London location. With a strong focus on operational excellence and resident satisfaction, employees benefit from a collaborative work culture that prioritises professional growth and innovation. The competitive salary package, including bonuses and excellent benefits, reflects the company's commitment to attracting top talent dedicated to making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations (Affordable Housing) & Executive Director of ReSI Homes in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the affordable housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to resident satisfaction and operational excellence, so you can showcase how your experience aligns with their goals during the chat.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We’re all about making connections and helping you find the right fit in the affordable housing sector.
We think you need these skills to ace Director of Operations (Affordable Housing) & Executive Director of ReSI Homes in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Director of Operations. Highlight your experience in affordable housing and any leadership roles you've held. We want to see how your background aligns with our mission at StudySmarter!
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Share your passion for affordable housing and how you can drive operational excellence. Remember, this is your chance to shine!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your impact in previous roles, especially in areas like resident satisfaction and service improvement initiatives.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Thriving Investments
✨Know Your Stuff
Make sure you’re well-versed in the affordable housing sector and the specific challenges it faces. Brush up on current regulations, trends, and best practices. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Leadership Experience
Prepare to discuss your previous leadership roles in detail. Highlight specific examples where you drove operational excellence or improved resident satisfaction. Use metrics to back up your achievements; numbers speak volumes!
✨Understand Their Vision
Research Thriving Investments and ReSI Homes thoroughly. Understand their mission, values, and recent projects. This will help you align your answers with their goals and show that you’re a great fit for their ambitious plans.
✨Prepare Questions
Have insightful questions ready for them. Ask about their strategic goals, how they measure success in resident satisfaction, or their approach to regulatory engagement. This shows you’re thinking critically about the role and are genuinely interested in contributing to their success.
