Service Engineer
Dorset & South West
£36,000 - £40,000 + Company Benefits
Due to continued growth, we are looking for an experienced Service & Commissioning Engineer to join our Fire & Security team.
Covering Dorset and the South West, you will be responsible for servicing, maintaining, fault finding, and commissioning a wide range of fire, life safety, and electronic security systems. You will also undertake small installation works while ensuring exceptional customer service and compliance with all relevant industry standards.
Key Responsibilities
Service, maintain, and fault find on Fire Detection, Portable Fire Extinguishers, Access Control, Door Entry, CCTV, Intruder Alarm, and Emergency Lighting systems.
Carry out small installation and commissioning works where required.
Diagnose faults and carry out effective repairs to minimise system downtime.
Ensure all work complies with current British Standards, BAFE/NSI requirements, and company procedures.
Complete accurate service reports and documentation using company systems.
Participate in the 24-hour emergency call-out rota
Deliver a professional and customer-focused service at all times.
Communicate clearly with customers, providing updates and technical advice where required.
Work closely with the Service Coordinator and Team Manager to ensure client expectations and SLAs are achieved.
Carry out site surveys alongside Installation Engineers when required.
Ensure all work is carried out safely and in accordance with Health & Safety legislation.
Follow company quality procedures and policies, including the management of false alarms.
Maintain company vehicle, tools, and equipment to a high standard.
What We're Looking For
Proven experience servicing and maintaining Fire & Security systems.
Experience working on:
Fire Detection Systems
Portable Fire Extinguishers
Access Control
CCTV
Intruder Alarm Systems
Emergency Lighting
Strong fault-finding and diagnostic skills.
Good understanding of British Standards and BAFE/NSI Codes of Practice.
Ability to interpret technical drawings and specifications.
Excelle...
Service & Commissioning Engineer employer: ThriveSW
Join a leading National Facilities Management Company as a Mobile Maintenance Electrician, where you will enjoy a supportive work culture that prioritises your well-being and professional growth. With competitive salaries, ample overtime opportunities, and a commitment to work-life balance, this role offers not just a job, but a rewarding career path in the thriving areas of Oxford, Berkshire, and beyond. Experience a workplace that values safety, teamwork, and continuous development, making it an excellent choice for skilled electricians seeking meaningful employment.
