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- Tasks: Coordinate schedules, manage enquiries, and oversee maintenance contracts.
- Company: Join a growing Building Maintenance and Facilities Services company in Wiltshire.
- Benefits: Competitive salary of £25-27k and a supportive office environment.
- Why this job: Be part of a dynamic team making a real impact in the community.
- Qualifications: Strong admin and customer service skills; experience in scheduling or helpdesk roles preferred.
- Other info: Office-based role with a focus on teamwork and collaboration.
The predicted salary is between 25000 - 27000 £ per year.
Based in Bulford, Wiltshire, this role offers a salary of £25-27k depending on experience, with 40 hours a week in an office-based environment.
Are you a Contract Support Administrator used to dealing with enquiries and making them happen? Or are you already in a Scheduler / Helpdesk Coordinator role and looking for your next opportunity in the Bulford area of Wiltshire?
We are looking for someone who is familiar with a Maintenance Helpdesk process and can schedule, plan, and coordinate engineers' diaries, manage quotes, and oversee subcontractors. Strong Admin and Customer Service skills, along with experience in planning and coordinating tradespeople working on responsive maintenance contracts or similar, are essential.
This continuously growing Building Maintenance and Facilities Services company is looking to recruit a Responsive Repairs Scheduler to oversee and coordinate a new contract awarded across Wiltshire and surrounding areas. The company delivers planned and reactive works to Mechanical, Electrical, HVAC, and building fabrics such as Carpentry, Plumbing, Painting and Decorating, Patch Plastering, as well as small and minor works projects.
Contract Support Administrator employer: ThriveSW
Contact Detail:
ThriveSW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Administrator
✨Tip Number 1
Familiarise yourself with the specific maintenance helpdesk processes that are commonly used in the industry. Understanding these systems will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with professionals in the building maintenance and facilities services sector. Attend local events or join online forums where you can connect with others in similar roles, as this can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience in scheduling and coordinating tradespeople. Be ready to share specific examples of how you've successfully managed diaries and handled customer inquiries in previous roles.
✨Tip Number 4
Research the company’s recent projects and contracts. Showing that you understand their work and values during your conversation can set you apart from other candidates and demonstrate your genuine interest in the position.
We think you need these skills to ace Contract Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract support administration, scheduling, and customer service. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with maintenance helpdesk processes and your ability to coordinate schedules effectively.
Highlight Relevant Skills: In your application, emphasise skills such as planning, coordination, and communication. Provide examples of how you've successfully managed tradespeople or handled customer inquiries in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at ThriveSW
✨Know the Company
Before your interview, take some time to research the company. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience you have in scheduling, planning, or coordinating maintenance work. Be ready to discuss specific examples of how you've successfully managed similar tasks in the past.
✨Demonstrate Customer Service Skills
Since the role involves dealing with enquiries and managing subcontractors, be prepared to showcase your customer service skills. Share instances where you resolved issues or improved client satisfaction.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's future projects or team dynamics. This shows that you're engaged and thinking ahead about your potential role.
