Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
Client Commercial Team Manager
£50,000-£60,000
25 days + bank holidays
Birmingham
We are looking for an experienced Client Commercial Team Manager to lead and develop a specialist commercial team responsible for contract renewals, remedial quotations and sales administration.
This is a key role focused on delivering strong commercial performance while maintaining excellent client relationships and developing a high-performing, collaborative team.
You will oversee the end-to-end contract renewal process, ensure remedial quotations are delivered accurately and on time, and work closely with clients, finance, operations and senior management to maximise revenue and contract retention.
Key Responsibilities
- Lead, manage and develop a team of contract administrators and estimators.
- Allocate workloads and ensure renewal and quotation deadlines are consistently met.
- Oversee commercial contract renewals, including pricing, scope changes and negotiations.
- Manage the preparation and submission of remedial, repair and additional works quotations.
- Ensure quotations are technically accurate, commercially competitive and profitable.
- Oversee sales administration, CRM systems, proposals, contracts and sales documentation.
- Monitor sales pipelines, renewal rates, quote-to-conversion rates and commercial performance.
- Build strong relationships with key clients and act as an escalation point for complex commercial discussions.
- Work closely with finance and operations teams to ensure effective contract management and handovers.
- Identify opportunities to improve processes, systems and commercial performance.
- Produce regular management reports covering team performance, renewals and remedial works.
- Ensure all renewals and quotations comply with contractual, regulatory and company requirements.
- Coach and develop team members through regular performance reviews and ongoing support.
Skills & Experience:
- Proven experience in contract management, commercial operations or facilities management — ideally within the sprinkler industry. xgikmsk
- Previous supervisory or management experience, with a track record of developing and improving team performance.
- Strong understandi Please click on the apply button to read the full job description
Client Commercial Team Manager in Birmingham employer: ThriveSW
Join a leading National Facilities Management Company as a Mobile Maintenance Electrician, where you will enjoy a supportive work culture that prioritises your well-being and professional growth. With competitive salaries, ample overtime opportunities, and a commitment to work-life balance, this role offers not just a job, but a rewarding career path in the thriving areas of Oxford, Berkshire, and beyond. Experience a workplace that values safety, teamwork, and continuous development, making it an excellent choice for skilled electricians seeking meaningful employment.
