Thrive is seeking a Client Delivery Manager (CDM) to build strategic client relationships, drive value realization, and manage contract P&L. The role blends ITIL/ITSM expertise with business acumen, focusing on customer success and revenue expansion across remote and hybrid client engagements with travel to sites.
You will lead onboarding, enablement, and advocacy initiatives, while ensuring high satisfaction through proactive problem-solving and cross-team collaboration.
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Strategic Client Delivery Lead - Growth & Success in Woburn employer: Thrive
At Thrive Sciences, we pride ourselves on being an innovative employer that values collaboration and growth. Our dynamic work culture fosters creativity and allows you to take ownership of your role, particularly as a Product Manager where you'll have the opportunity to shape our product function from the ground up. Located in Lancaster, we offer a hybrid working model that supports work-life balance while providing access to cutting-edge labs and a supportive team dedicated to making a meaningful impact in the biotechnology sector.
