Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients with tech issues and enhance their IT environments.
- Company: Join Thrive, a leader in innovative tech solutions and cyber security.
- Benefits: Competitive salary, flexible hours, and opportunities for career growth.
- Other info: Fast-paced environment with endless learning opportunities.
- Why this job: Be part of a dynamic team and make a real impact in tech.
- Qualifications: Bachelor’s degree or equivalent experience in IT support.
The predicted salary is between 50000 - 60000 £ per year.
About Us
Thrive is an innovative technology solutions provider focused on cyber security, hybrid Cloud, global network management, disaster recovery and traditional managed services. Our corporate culture, engineering talent, customer‑centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look‑out for individuals who don’t view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!
Position Summary
We are currently seeking a Systems Administrator to work within the engineering team to serve our growing client base in the Miami area. Systems Administrators have responsibility for both onsite and remote client support, including heavy interaction with end‑users in diverse computing environments. Engineers are challenged daily working in an energetic, fast moving, collaborative, demanding & results‑oriented work environment. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth.
Responsibilities
- Analyze and document an unfamiliar client/server network environment while assessing the quickest path to resolution for a particular incident affecting the network.
- Perform rapid analysis of workstation/server level incidents and consistently demonstrate the ability to determine the root cause.
- Handle diverse computing environments in a wide cross section of business environments.
- Develop client standards based on Thrive best practices and document as well as evaluate needs across client base.
- Troubleshoot and research server level issues and network level issues independently.
- Vast technical understanding and ability to understand escalation notes and quickly determine and resolve complicated technical issues.
- Provide consulting to clients on certain applications, Thrives best practices and general computing processes.
- Provide escalated support, mentoring, and technical leadership to other engineers in the department.
- While working in client environments, identify opportunities for improvement and capture those opportunities in central information/documentation system.
- Identify reoccurring issues that are being dealt with in the remote service center and develop a plan to resolve permanently through problem management.
- Constant review of security best practices in relation to client environments to uncover, suggest internally and proactively resolve any potential risks as part of change management.
- Work directly with Team Lead to implement designated standards across customer base to improve service delivery.
- Resolution of incidents related to, but not limited to the following: Mail Application/Office 365 issues, Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules, Troubleshooting & Assessment of backup/disaster recovery solutions to ensure data retention and uptime, Client/Server Connectivity issues (per SOP), Data restores both at the individual file level and company wide, Remote Access incidents (Citrix and Terminal Services), Any Incidents escalated from Systems Engineers.
Requirements
- Bachelor’s Degree, Technical Degree or equivalent work experience.
- Excellent problem solver; able to prioritize and coordinate between tasks.
- 6+ years desktop and/or server support experience.
- Self‑motivated, has ability to work independently and in a team environment.
- Experience designing network architectures inclusive of LAN/WAN networking and Windows Servers.
- Experience troubleshooting network configuration and hardware issues.
- Experience troubleshooting server hardware issues.
- Knowledge and experience with Microsoft Server and Workstation Technologies.
- Excellent written and oral communication skills.
- Ability to articulate technical information and convey to non-technical people.
- Excellent customer service skills.
- Ability to follow previously documented process while notifying management of variables that have not been clarified.
- Is available to work after hours when necessary or for on call rotation if applicable.
- Must be able to work effectively in a team environment as well as alone.
Preferred Requirements
- CompTIA Net +.
- MCSE / MCITP: Server Administrator or above.
- VCA/VCP.
Systems Administrator employer: Thrive
Contact Detail:
Thrive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your dream Systems Administrator role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website where you can showcase your projects, certifications, and any relevant experience. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Don’t just apply for jobs; engage with the companies you’re interested in. Follow them on social media, comment on their posts, and reach out to current employees for insights. This shows your genuine interest and can help you stand out.
✨Tip Number 4
When you find a job that excites you, apply through our website! We make it easy for you to submit your application and get noticed. Plus, it’s a great way to show you’re serious about joining our team at Thrive!
We think you need these skills to ace Systems Administrator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re not just looking for a job, but a career where you can grow and develop your skills.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Systems Administrator role. We love seeing how your background aligns with our needs, so don’t hold back!
Be Clear and Concise: In your written application, clarity is key. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Thrive
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around network architectures and server technologies. Be ready to discuss your experience with troubleshooting and problem-solving in various environments, as this will show your depth of knowledge.
✨Communicate Clearly
Since the role involves heavy interaction with end-users, practice explaining complex technical concepts in simple terms. This will demonstrate your strong verbal communication skills and your ability to connect with clients who may not be tech-savvy.
✨Show Your Passion for Learning
Thrive values individuals who are eager to learn and grow. Be prepared to share examples of how you've pursued professional development in the past, whether through certifications, courses, or hands-on experience.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of specific incidents you've handled in the past and how you approached them, focusing on your analytical skills and ability to work under pressure.