At a Glance
- Tasks: Lead a team, manage service delivery processes, and ensure top-notch performance.
- Company: A leading tech solutions provider in the East Midlands with a vibrant culture.
- Benefits: Career growth opportunities in a fast-paced tech environment.
- Why this job: Shape the future of tech while developing your leadership skills.
- Qualifications: Degree in IT and 1-3 years of managerial experience required.
- Other info: Join a dynamic team and make a real impact in tech solutions.
The predicted salary is between 36000 - 60000 £ per year.
A leading tech solutions provider in the East Midlands is looking for a Service Delivery Supervisor. The ideal candidate will own processes, manage cases, and maintain team performance standards. This role requires leadership skills and the ability to foster a positive environment.
Qualifications include:
- A degree in IT
- 1-3 years of managerial experience
- Expertise in MSP products
Thrive offers growth opportunities for those eager to build a rewarding career in a fast-paced tech environment.
Shift-Lead, Service Delivery — MSP Tech employer: Thrive
Contact Detail:
Thrive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift-Lead, Service Delivery — MSP Tech
✨Tip Number 1
Network like a pro! Reach out to folks in the tech industry, especially those who work at MSPs. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've managed teams or improved processes. We want to see how you can foster that positive environment they’re after.
✨Tip Number 3
Research the company culture! Understanding their values and mission can help you tailor your approach. When you apply through our website, make sure to highlight how you align with their goals.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you on their radar. It shows you're genuinely interested in the role and helps reinforce that positive impression.
We think you need these skills to ace Shift-Lead, Service Delivery — MSP Tech
Some tips for your application 🫡
Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've managed teams and fostered a positive environment in your previous roles. Use specific examples to demonstrate your ability to own processes and maintain performance standards.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the job description. Mention your qualifications, especially your degree in IT and any relevant experience with MSP products. This shows us you’re genuinely interested in the role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Thrive
✨Know Your Stuff
Make sure you brush up on your knowledge of MSP products and services. Familiarise yourself with the latest trends in tech solutions, especially those relevant to the East Midlands. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Think about how you fostered a positive environment and maintained performance standards. Be ready to discuss specific challenges you faced and how you overcame them.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the organisation. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.
✨Practice Makes Perfect
Conduct mock interviews with a friend or use online resources to practice common interview questions for managerial roles. Focus on articulating your thoughts clearly and confidently. The more comfortable you are with your responses, the better you'll perform during the actual interview.