Presales & Solutions Specialist

We're open to fully remote candidates across the UK. That said, if you live close enough to our Nottingham office, this role would be hybrid.

About Us

The way we work has changed forever. AI is transforming every industry. Expectations are higher than ever. Skills have the shortest shelf life they've ever had. Yet most businesses are still relying on disconnected systems, outdated technology and workplace learning that people simply don't want to use. We think that's broken. So we built something better. Thrive is the AI platform that's reinventing how modern businesses connect people, knowledge, skills and communication in one place. It's where work starts, learning happens and people get the answers they need to do their best work. Today, more than 3 million people across 60+ countries use Thrive every day. Over 500 ambitious organisations, including Google, Vodafone, Volvo, British Airways and Krispy Kreme, trust us to power their people. But this is only the beginning. We're building the future of work, and we're looking for curious people who want to build it with us. People who challenge convention. Who move fast. Who care deeply about creating products customers genuinely love. People who aren't afraid to ask, 'Why has it always been done this way?' and then go and build something better. If you want to solve meaningful problems, shape technology used by millions of people around the world and do the best work of your career alongside ambitious, supportive teammates, you'll thrive here.

The Role

As a Presales & Solutions Specialist at Thrive Learning, you’ll be at the forefront of helping organisations understand how our LMS/LXP can transform learning and performance. You’ll partner with Account Directors, Account Executives, Product, and Technical teams to design and deliver tailored solution demonstrations, articulate value propositions, and guide prospective customers through the evaluation journey. Your role is key in ensuring that Thrive’s innovative technology is presented in a compelling, consultative, and customer-focused way. As a trusted advisor, you’ll bridge the gap between customer needs and Thrive’s technology. You’ll scope requirements, design solution narratives, and showcase our platform in live demos and presentations. You’ll work closely with the Director of Presales & Solutions and cross-functional teams to ensure proposals and demonstrations reflect our product strengths, market differentiators, and future roadmap.

Core Responsibilities

• Solution Discovery & Consulting: Partner with Account Executives to engage with customers, understand their learning challenges, and design tailored Thrive solutions that meet strategic objectives.
• Deliver Engaging Demonstrations: Create and deliver compelling product demos, proof of concepts (POCs), and presentations that align with customer needs and highlight Thrive’s unique value.
• Own Technical Conversations: Lead technical discussions during the sales cycle, covering Thrive’s integration capabilities, security and data considerations, and alignment with customer systems. Propose solutions, document requirements, and ensure these are clearly communicated internally and externally.
• Craft Solution Proposals: Support the development of solution designs, scoping documents, and responses to functional/technical queries.
• Market & Product Expertise: Stay up to date with Thrive’s platform capabilities, competitor offerings, and EdTech trends to position Thrive as a market leader.
• Collaboration with Product & Tech: Act as a voice of the customer, feeding insights into the Product and Engineering teams to help shape the roadmap.
• Support RFP/RFI Responses: Partner with Bid Writers and SMEs to provide solution-focused content for tenders and customer documentation.
• Enablement & Knowledge Sharing: Help upskill Account Directors and Account Executives with product knowledge and solution positioning.
• Trusted Advisor Role: Build credibility with customers by understanding their business drivers, regulatory environment, and learning culture.

Skills

Essential Skills

• Presales / Solutions Experience: Proven experience in a presales, solutions consulting, or solution engineering role, ideally within SaaS.
• Consultative Approach: Strong ability to engage customers, uncover challenges, and align solutions to business objectives.
• Communication Skills: Excellent presentation, storytelling, and interpersonal skills, with the confidence to present to C-level stakeholders.
• Technical & Functional Knowledge: Understanding of SaaS platforms, APIs, integrations (LMS/LXP, HRIS, CRM etc), and enterprise learning technology.
• Commercial Awareness: Ability to balance customer needs with Thrive’s commercial and strategic goals.
• Collaboration & Teamwork: Comfortable working across departments (Account Directors, Account Executives, Product, Engineering) in a fast-paced, growing company.
• Organisation & Ownership: Skilled in managing multiple opportunities and priorities with strong attention to detail.

Desirable Skills

• Learning Technology Expertise: Experience with LMS/LXP platforms, content solutions, or broader EdTech technologies, with an understanding of customer challenges and opportunities in workplace learning.
• Solution Storytelling: Ability to design and deliver tailored solution narratives using storytelling and visualisation to clearly articulate value to diverse stakeholders.
• Creative Problem-Solving Skills: Adaptability in addressing complex customer requirements, identifying innovative ways to position Thrive’s strengths, and crafting unique solution approaches that resonate.
• Market Awareness: Understanding of workplace learning trends, competitor positioning, and the wider EdTech landscape to effectively differentiate Thrive’s solutions.
• Commercial & Industry Insight: Awareness of buying cycles, procurement processes, and competitive positioning in the EdTech and SaaS markets, with the ability to align Thrive’s solutions to customer business drivers.

Benefits

• Unlimited Holiday to support work-life balance
• Thrivedays—a reduced workday every Friday (10:00–15:00), with no internal meetings
• Flexible Working Hours within core hours (10:00–16:00)
• Birthday & Christmas Off, including festive shutdown between Christmas & New Year
• Work From Anywhere—fully remote-friendly (4 weeks a year)
• Health Cash Back Plan with Health Shield
• Employee Assistance Program for confidential support
• Financial support program via Maji
• Salary Sacrifice Pension Scheme
• Death in Service (4x annual salary)
• Green Car Scheme through salary sacrifice
• Cycle to Work Scheme—save up to 42% on a new bike
• Perks at Work—30,000+ national & local employee discounts via CharlieHR & Health Shield

What to Expect

We believe that finding a new job should be an enjoyable process. We’re passionate about bringing our whole selves to work, so what you see is what you get. All we ask from you, is that you show us your authentic self. We’re looking for people who bring something new to the team, who add to our culture and make it even greater. Our interview stages will be:

• Initial Screening Call: If we think you're a great addition to the team, you'll be invited to an introductory call with a member of our People Team. This is a chance to tell you about Thrive and give you an opportunity to ask questions.
• First-Stage Interview: Following the initial call, you will have a first-stage interview with a member of the team you'd be joining. This is a chance for us to get to know you better and for you to ask any questions about the role. We'll also discuss why Thrive interests you and what you feel you can add to our team.
• Assessment Task: We may ask you to complete a practical assignment or case study between interview stages.
• Final Stage Interview: You will meet with the Hiring Manager and/or a senior team member for a final interview. This stage is typically used for a more in-depth discussion and may involve a review of your assessment.

At Thrive, we’re on a mission to build an inclusive, welcoming culture that encourages and actively supports diversity. Our race, gender, religion, background, sexuality and beliefs are what make us unique. Our people are expected to always treat each other with respect, care and compassion. This starts from the moment you apply for a role at Thrive Learning, so we want you know we’re an equal opportunity employer. We will always strive to be as inclusive as possible in all aspects of employment and have a zero-tolerance policy for discrimination of any kind.

If you require any assistance, accommodations, or support during the application or interview stages, please don't hesitate to contact Ella Holland at ella.holland@thrivelearning.com. We're happy to help!