At a Glance
- Tasks: Support clients remotely, troubleshoot issues, and enhance network environments.
- Company: Rapidly growing tech solutions provider with a vibrant culture.
- Benefits: Competitive salary, career development, and a fun work environment.
- Other info: Opportunities for growth and learning in a collaborative setting.
- Why this job: Join a dynamic team and make a real impact in IT.
- Qualifications: 6+ years of support experience and strong problem-solving skills.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job”, but rather, look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Summary
We are currently seeking a Systems Administrator to work within the engineering team to serve our growing client base. Systems Administrators have responsibility for remote client support, including heavy interaction with end-users in diverse computing environments. Engineers are challenged daily working in an energetic, fast moving, collaborative, demanding & results-oriented work environment. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth.
Responsibilities
- Analyze and document an unfamiliar client/server network environment while assessing the quickest path to resolution for a particular incident affecting the network.
- Perform rapid analysis of workstation/server level incidents and consistently demonstrate the ability to determine the root cause.
- Ability to handle diverse computing environments in a wide cross section of business environments.
- Develop client standards based on Thrive best practices and document as well as evaluate needs across client base.
- Troubleshoot and research server level issues and network level issues independently.
- Vast technical understanding and ability to understand escalation notes and quickly determine and resolve complicated technical issues.
- Provide consulting to clients on certain applications, Thrives best practices and general computing processes.
- Provide escalated support, mentoring, and technical leadership to other engineers in the department.
- While working in client environments, identify opportunities for improvement and capture those opportunities in central information/documentation system.
- Identify reoccurring issues that are being dealt with in the remote service center and develop a plan to resolve permanently through problem management.
- Constant review of security best practices in relation to client environments to uncover, suggest internally and proactively resolve any potential risks as part of change management.
- Work directly with Team Lead to implement designated standards across customer base to improve service delivery.
- Resolution of incidents related to, but not limited to the following:
- Mail Application/Office 365 issues
- Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules
- Troubleshooting & Assessment of backup/disaster recovery solutions to ensure data retention and uptime
- Client/Server Connectivity issues (per SOP)
- Data restores both at the individual file level and company wide
- Remote Access incidents (Citrix and Terminal Services)
- Any Incidents escalated from Systems Engineers
Qualifications
Basic
- Bachelor’s Degree, Technical Degree or equivalent work experience
- Excellent problem solver; able to prioritize and coordinate between tasks
- 6+ years desktop and/or server support experience
- Self-motivated, has ability to work independently and in a team environment
- Experience designing network architectures inclusive of LAN/WAN networking and Windows Servers
- Experience troubleshooting network configuration and hardware issues
- Experience troubleshooting server hardware issues
- Knowledge and experience with Microsoft Server and Workstation Technologies
- Knowledge and experience with Office 365 and Azure
- Excellent written and oral communication skills
- Ability to articulate technical information and convey to non-technical people
- Excellent customer service skills
- Ability to follow previously documented process while notifying management of variables that have not been clarified
- Is available to work after hours when necessary or for on call rotation if applicable
- Must be able to work effectively in a team environment as well as alone
Preferred
- MS102: Microsoft 365 Administrator
- AZ800/801: Windows Server Hybrid Core Infrastructure
- MCSA: Server Administrator or above
- VCA/VCP
Senior Systems Administrator in Nottingham employer: Thrive
As a Residential Childcare Worker on night duty, you will be part of a compassionate team dedicated to nurturing children's growth and emotional well-being. Our supportive work culture prioritises employee development, offering training and advancement opportunities in a fulfilling environment. Located in a vibrant community, we provide a rewarding career where your contributions make a meaningful impact on the lives of children.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Systems Administrator in Nottingham
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's a great way to connect with potential employers and show off your passion for IT.
✨Tip Number 2
Prepare for interviews by practising common technical questions and scenarios. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your skills through personal projects or contributions to open-source. This not only demonstrates your technical abilities but also your commitment to continuous learning.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining our vibrant team at Thrive!
We think you need these skills to ace Senior Systems Administrator in Nottingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let us see your enthusiasm for the role! Share why you're excited about working in a fast-paced environment like Thrive and how it aligns with your career goals.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the job description. We want to see how your skills in systems administration and problem-solving can shine through!
Be Clear and Concise:In your written application, clarity is key. Use straightforward language to explain your technical skills and experiences, making it easy for us to understand your qualifications at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Thrive
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft Server, Office 365, and Azure. Be ready to discuss your experience with troubleshooting network configurations and server issues, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex technical problems in the past. Think about situations where you had to analyse a network environment or resolve a critical incident quickly, and be ready to explain your thought process.
✨Communicate Clearly and Confidently
Since strong verbal and written communication skills are key for this role, practice explaining technical concepts in simple terms. You might have to convey information to non-technical clients, so being clear and concise is essential.
✨Embrace the Culture Fit
Thrive values a 'work hard, play hard' mentality, so be prepared to discuss how you align with this culture. Share your passion for continuous learning and how you thrive in fast-paced, collaborative environments. This will show that you're not just looking for a job, but a career.
