At a Glance
- Tasks: Support clients with diverse IT environments and troubleshoot complex technical issues.
- Company: Thrive, a fast-growing tech solutions provider with a vibrant culture.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Opportunities for mentorship and career advancement in a collaborative atmosphere.
- Why this job: Join a passionate team and grow your skills in a 'work hard, play hard' setting.
- Qualifications: 6+ years of IT support experience and strong problem-solving skills.
The predicted salary is between 50000 - 60000 € per year.
About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job”, but rather, look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Summary
We are currently seeking a Systems Administrator to work within the engineering team to serve our growing client base. Systems Administrators have responsibility for remote client support, including heavy interaction with end-users in diverse computing environments. Engineers are challenged daily working in an energetic, fast moving, collaborative, demanding & results-oriented work environment. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth.
Responsibilities
- Analyze and document an unfamiliar client/server network environment while assessing the quickest path to resolution for a particular incident affecting the network.
- Perform rapid analysis of workstation/server level incidents and consistently demonstrate the ability to determine the root cause.
- Ability to handle diverse computing environments in a wide cross section of business environments.
- Develop client standards based on Thrive best practices and document as well as evaluate needs across client base.
- Troubleshoot and research server level issues and network level issues independently.
- Vast technical understanding and ability to understand escalation notes and quickly determine and resolve complicated technical issues.
- Provide consulting to clients on certain applications, Thrives best practices and general computing processes.
- Provide escalated support, mentoring, and technical leadership to other engineers in the department.
- While working in client environments, identify opportunities for improvement and capture those opportunities in central information/documentation system.
- Identify reoccurring issues that are being dealt with in the remote service center and develop a plan to resolve permanently through problem management.
- Constant review of security best practices in relation to client environments to uncover, suggest internally and proactively resolve any potential risks as part of change management.
- Work directly with Team Lead to implement designated standards across customer base to improve service delivery.
- Resolution of incidents related to, but not limited to the following:
- Mail Application/Office 365 issues
- Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules
- Troubleshooting & Assessment of backup/disaster recovery solutions to ensure data retention and uptime
- Client/Server Connectivity issues (per SOP)
- Data restores both at the individual file level and company wide
- Remote Access incidents (Citrix and Terminal Services)
- Any Incidents escalated from Systems Engineers
Qualifications
Basic
- Bachelor’s Degree, Technical Degree or equivalent work experience
- Excellent problem solver; able to prioritize and coordinate between tasks
- 6+ years desktop and/or server support experience
- Self-motivated, has ability to work independently and in a team environment
- Experience designing network architectures inclusive of LAN/WAN networking and Windows Servers
- Experience troubleshooting network configuration and hardware issues
- Experience troubleshooting server hardware issues
- Knowledge and experience with Microsoft Server and Workstation Technologies
- Knowledge and experience with Office 365 and Azure
- Excellent written and oral communication skills
- Ability to articulate technical information and convey to non-technical people
- Excellent customer service skills
- Ability to follow previously documented process while notifying management of variables that have not been clarified
- Is available to work after hours when necessary or for on call rotation if applicable
- Must be able to work effectively in a team environment as well as alone
Preferred
- MS102: Microsoft 365 Administrator
- AZ800/801: Windows Server Hybrid Core Infrastructure
- MCSA: Server Administrator or above
- VCA/VCP
Senior Systems Administrator in London employer: Thrive
Thrive is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to build a rewarding career in technology. With a strong emphasis on employee growth, Thrive offers extensive training and mentorship opportunities, ensuring that team members can develop their skills in a fast-paced environment while enjoying a healthy work-life balance. Located in a vibrant area, employees benefit from a supportive atmosphere that encourages innovation and creativity, making it an ideal place for ambitious individuals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Systems Administrator in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just chat with folks on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website where you can showcase your projects and achievements. This is a great way to demonstrate your technical proficiency and passion for IT to potential employers.
✨Tip Number 3
Prepare for interviews like a pro! Research common interview questions for Systems Administrators and practice your responses. Don’t forget to highlight your problem-solving skills and ability to work in diverse environments.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in Thrive. Tailor your application to reflect our values and culture, and let us know why you’re excited about joining our team!
We think you need these skills to ace Senior Systems Administrator in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let us see your enthusiasm for the role! Share why you're excited about working in a fast-paced environment like Thrive and how it aligns with your career goals.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the job description. We want to see how your skills in systems administration and problem-solving can benefit our team!
Be Clear and Concise:In your written application, clarity is key. Use straightforward language to explain your technical skills and experiences, making it easy for us to understand your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Thrive
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft Server, Office 365, and Azure. Be ready to discuss your experience with troubleshooting network issues and server configurations, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex technical problems in the past. Think about situations where you had to analyse incidents quickly and determine root causes, as this aligns perfectly with what Thrive is looking for.
✨Communicate Clearly and Confidently
Since strong verbal and written communication skills are key for this role, practice explaining technical concepts in simple terms. This will help demonstrate your ability to convey information to non-technical clients effectively.
✨Emphasise Your Team Spirit
Thrive values collaboration, so be prepared to discuss how you've worked in teams before. Share experiences where you provided support or mentorship to colleagues, as well as how you’ve contributed to a positive team environment.
