At a Glance
- Tasks: Support day-to-day operations and manage client gardener referrals.
- Company: Thrive, a vibrant organisation based in Battersea, London.
- Benefits: Part-time hours, flexible schedule, and a supportive work environment.
- Other info: Permanent role with opportunities for personal growth.
- Why this job: Join a passionate team making a difference in clients' lives.
- Qualifications: Strong administrative skills and IT proficiency required.
The predicted salary is between 15000 - 18000 £ per year.
Thrive in London, Battersea centre, is seeking a Client Services Co-ordinator (Client Gardeners) to support the day-to-day operations of the client services team.
The role is permanent, part-time (21 hours per week across Mon-Wed) and based on-site at Thrive.
You will provide office and operational support to the delivery team and be responsible for the client gardener referral functions at the centre.
The successful candidate will have administrative and organisational skills and up-to-date IT
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Client Services Coordinator – Gardener Referrals (London, 21h) employer: Thrive
As a Residential Childcare Worker on night duty, you will be part of a compassionate team dedicated to nurturing children's growth and emotional well-being. Our supportive work culture prioritises employee development, offering training and advancement opportunities in a fulfilling environment. Located in a vibrant community, we provide a rewarding career where your contributions make a meaningful impact on the lives of children.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Coordinator – Gardener Referrals (London, 21h)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Thrive and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Thrive and let us see your personality shine through!
We think you need these skills to ace Client Services Coordinator – Gardener Referrals (London, 21h)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Thrive.
Get Familiar with Our Brand:Before applying, take some time to learn about Thrive and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Thrive
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Thrive.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Thrive will surely appreciate.
