At a Glance
- Tasks: Provide first-contact remote technical support for network and end-user systems.
- Company: Fast-paced tech solutions company in the UK with a focus on innovation.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Exciting environment with diverse client interactions and career advancement potential.
- Why this job: Join a dynamic team and make a real difference in tech support.
- Qualifications: 2-3 years of IT support experience and knowledge of Windows and macOS.
The predicted salary is between 31500 - 38500 £ per year.
Thrive in the United Kingdom is seeking an IT Support Analyst to deliver first-contact remote technical support for network, server, and end-user systems. You will create and update tickets, communicate with engineers, and provide world-class service across diverse client environments in a fast-paced tech solutions company.
The ideal candidate has 2–3 years of IT support experience, familiarity with ServiceNow, Kaseya, and NinjaRMM, and strong knowledge of Windows 10/11, macOS, and Microsoft.
Remote IT Support Engineer in Birmingham employer: Thrive
At Thrive Sciences, we pride ourselves on being an innovative employer that values collaboration and growth. Our dynamic work culture fosters creativity and allows you to take ownership of your role, particularly as a Product Manager where you'll have the opportunity to shape our product function from the ground up. Located in Lancaster, we offer a hybrid working model that supports work-life balance while providing access to cutting-edge labs and a supportive team dedicated to making a meaningful impact in the biotechnology sector.
