Senior Account Manager in Congleton

Senior Account Manager in Congleton

Congleton Full-Time On-site
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We’re seeking a Senior Account Manager to join our team with at least 6 years previous experience in an advertising, creative or integrated agency environment.

This is a fantastic opportunity to work across the agency’s largest B2B and B2C client portfolio. You’ll work on brand strategy, advertising campaigns and digital marketing.

This is a client facing role and you’ll be encouraged to make a real impact whilst contributing ideas within a collaborative and supportive team.

What you’ll be responsible for:

Client Relationships

  • Act as the lead day-to-day contact for a portfolio of accounts, building relationships that clients trust and value.
  • Develop relationships with core clients in ways that support both retention and growth.
  • Lead the preparation of materials for client meetings and presentations, ensuring these are clear, accurate and considered.
  • Lead client discussions on the accounts you run, articulating the rationale behind creative and strategic decisions.

Account & Commercial Management

  • Take ownership of assigned accounts, ensuring projects are delivered on time, to brief and to budget.
  • Lead scoping and budget management, ensuring work is commercially sound from the outset and remains so as it evolves.
  • Own forecasting for your accounts, providing an honest and current view of account performance.
  • Identify and develop opportunities for organic growth within existing accounts.
  • Manage and mentor junior colleagues, such as Account Executives, supporting their personal development.

Creative Delivery & Quality

  • Coordinate creative development ensuring work meets the requirements of the brief.
  • Ensure feedback is captured clearly and structured in a way that keeps creative development moving and aligned to the brief.
  • Maintain quality and consistency across deliverables, reviewing work against agreed objectives before it is shared externally.

Strategic Contribution

  • Contribute a strong, well-informed point of view to strategy and briefing, flagging where a brief risks working against the client's objectives.
  • Lead briefing processes, translating strategic direction into clear briefs.
  • Review work-in-progress against the brief and agreed strategy, resolving misalignment directly and with confidence.
  • Bring informed opinions to internal reviews and reflections, helping raise the bar on the work the agency produces.

Internal Collaboration

  • Work closely with colleagues in Creative, PR and Digital to support alignment and smooth delivery across accounts.
  • Help identify new business opportunities and actively contribute to pitches, proposals and tender responses.
  • Escalate issues in good time, with a clear view on how they might be resolved.
  • Contribute to improving ways of working and support the development of junior colleagues.

What you’ll need to succeed:

  • Drive – you’ll be a confident self-starter who knows how to get things done whilst delivering work to the highest standard.
  • Excellent presentation skills – you’ll frequently pitch ideas and present work to clients. The ability to do that with clarity and confidence is essential.
  • Ability to juggle competing demands and accept pressure in a composed and calm manner.

If this sounds like you, we’d love to hear from you.

Salary: £36,000 to £40,000 per annum.

  • 28 days annual leave allowance, plus Bank Holidays (calculated pro-rata)
  • Membership to the Institute of Practitioners in Advertising (IPA)
  • Regular and structured Personal Development Planning & CPD through the IPA

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Contact Details:

Thrive - The Brand + Demand Agency Recruitment Team