Thrive SW is seeking a proactive FM Helpdesk Manager in Bristol to lead the Helpdesk function, ensuring efficient and high-quality technical support for all users. You will oversee day-to-day operations, manage SLAs and drive continuous improvement across processes, systems and customer experience.
The role emphasizes coaching and developing the support team, prioritising incidents, and coordinating with engineers and contracts to maintain service levels. 40-hour week with great benefits.
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FM Helpdesk Manager: Lead Service Delivery & Teams employer: Thrive SW
Join a dynamic Engineering Maintenance company in the heart of Bristol City Centre, where your role as a Helpdesk Administrator will be pivotal in ensuring seamless operations within Facilities Management. With a strong emphasis on employee growth and development, we offer a supportive work culture that values teamwork and innovation, alongside competitive remuneration and flexible working hours to accommodate your needs. Experience the unique advantage of working in a thriving city, surrounded by opportunities for professional advancement and a vibrant community.
