Facilities Helpdesk Administrator - Scheduling & Client Care

Facilities Helpdesk Administrator - Scheduling & Client Care

Full-Time 31500 - 38500 Β£ / year (est.) On-site
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At a Glance

  • Tasks: Manage helpdesk operations, schedule jobs, and ensure timely service delivery.
  • Company: Thrive SW, a vibrant company located in Bristol City Centre.
  • Benefits: Competitive salary, supportive team environment, and opportunities for growth.
  • Other info: Ideal for proactive individuals looking to make a difference in facilities management.
  • Why this job: Join a dynamic team and enhance your customer service and planning skills.
  • Qualifications: Strong customer service skills and proficiency in Microsoft Office required.

The predicted salary is between 31500 - 38500 Β£ per year.

Thrive SW in Bristol City Centre is seeking a Facilities Helpdesk Administrator to join the engineering maintenance team.

You will work with the Helpdesk to allocate jobs to engineers or sub-contractors and ensure on-time delivery within the client SLA.

The role requires strong customer service, planning and scheduling skills, plus competency in Microsoft Office.

Previous FM/Helpdesk experience is desirable and a proactive approach is essential.

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Facilities Helpdesk Administrator - Scheduling & Client Care employer: Thrive SW

Join a dynamic Engineering Maintenance company in the heart of Bristol City Centre, where your role as a Helpdesk Administrator will be pivotal in ensuring seamless operations within Facilities Management. With a strong emphasis on employee growth and development, we offer a supportive work culture that values teamwork and innovation, alongside competitive remuneration and flexible working hours to accommodate your needs. Experience the unique advantage of working in a thriving city, surrounded by opportunities for professional advancement and a vibrant community.

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Contact Details:

Thrive SW Recruitment Team

We think you need these skills to ace Facilities Helpdesk Administrator - Scheduling & Client Care

Customer Service Skills
Planning Skills
Scheduling Skills
Microsoft Office Competency
Facilities Management Experience
Helpdesk Experience
Proactive Approach