At a Glance
- Tasks: Oversee engineering teams and ensure efficient service delivery across multiple sites.
- Company: Fast-growing business offering genuine career progression and personal development.
- Benefits: Competitive salary, company van, overtime, travel package, and benefits.
- Other info: Excellent opportunity for long-term career growth and development.
- Why this job: Join a dynamic team and make a real impact in service delivery and operations.
- Qualifications: Trade or management qualification in Facilities Management with 5+ years' experience.
Covering Bath, Reading, Southampton & Portsmouth
£45,000 - £50,000 + Company Van & Benefits
Overtime & Travel Package Available
Are you looking for a Contracts / Service Delivery Manager opportunity to join a fast-growing business that offers genuine career progression and personal development?
We are currently recruiting for an Area Service Delivery Manager to oversee multiple engineers, trades, and sites across a designated region covering Bath to Reading and down to Southampton and Portsmouth. This is an excellent opportunity to join a growing business that offers long-term career progression and development. The successful candidate will be responsible for ensuring the efficient delivery of maintenance services while driving operational performance, compliance, customer satisfaction, and engineering productivity.
Key Responsibilities
- Supervise, support, and mentor engineering teams across the region.
- Recruit, train, and develop engineers in line with company and client standards.
- Drive engineering productivity and operational efficiencies.
- Conduct performance reviews and support development plans.
- Manage and monitor capital projects where required.
- Support project costing alongside Project Managers.
- Analyse engineering processes and identify improvements.
- Ensure engineers achieve KPI and SLA targets.
- Drive and support operational changes instructed by senior management.
- Ensure compliance with Health & Safety standards and regulations.
- Carry out regular site audits and engineer visits.
- Work closely with Facilities Management teams to ensure site compliance.
- Act as the first escalation point for client issues.
- Coordinate with subcontractors to ensure service delivery standards are maintained.
- Track and analyse service performance using KPIs and reporting tools.
Skills & Experience Required
- Recognised trade qualification or management qualification within Facilities Management.
- Minimum 5 years' experience in service delivery, operations management, or similar.
- Proven experience managing engineering teams across multiple locations.
- Strong leadership, organisational, and project management skills.
- Excellent communication skills with the ability to build relationships at all levels.
- Strong problem-solving and decision-making abilities.
For further information on the role and the company you would be working for, please APPLY NOW or get in touch with Rhymel Henderson.
Contract Manager - FM employer: Thrive SW
Join a dynamic and rapidly expanding company as a Contract Manager, where you will benefit from a supportive work culture that prioritises employee development and career progression. With a competitive salary, a company van, and a comprehensive travel package, this role offers not only financial rewards but also the opportunity to lead and mentor engineering teams across a vibrant region from Bath to Portsmouth. Embrace a workplace that values operational excellence and fosters a collaborative environment, ensuring you thrive in your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager - FM
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Contract Manager - FM at Thrive SW!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Thrive SW or be willing to refer you for that Contract Manager - FM position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Thrive SW who’s on the lookout for their next Contract Manager - FM star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Contract Manager - FM role at Thrive SW!
We think you need these skills to ace Contract Manager - FM
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Thrive SW. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Thrive SW
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Thrive SW. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
