At a Glance
- Tasks: Coordinate installation projects, schedule engineers, and ensure exceptional customer service.
- Company: Join a growing team in a dynamic fire and security company based in Bath.
- Benefits: Competitive salary, excellent benefits, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on teamwork and career development.
- Why this job: Be part of impactful projects that enhance safety and security in communities.
- Qualifications: Experience in coordination or administration, strong organisational and communication skills.
Due to continued growth, we are looking for an organised and proactive Installation Coordinator to join our team based in Bath.
Working closely with the Group Installation Manager and Assistant Project Managers, you will play a key role in supporting the successful delivery of Fire, Life Safety and Security installation projects. You will be responsible for coordinating engineers, scheduling works, procuring materials, supporting project administration, and ensuring projects are delivered efficiently while maintaining exceptional customer service.
Key Responsibilities
- Proactively schedule installation engineers based on availability, location and skill set.
- Contact customers to arrange installation dates and confirm appointments via email.
- Mobilise installation projects using the company CRM and finance systems.
- Ensure RAMS are completed and issued to clients before works commence.
- Liaise daily with engineers and Assistant Project Managers via telephone, Microsoft Teams and email.
- Monitor live jobs to ensure additional works and return visits are captured and scheduled.
- Escalate variations and additional works to the Group Installation Manager or Surveyors for quotation.
- Manage engineer holiday schedules to maximise resource planning.
- Order materials and access equipment using the company CRM system.
- Arrange accommodation for engineers when required.
- Administration & Project Support
- Organise engineer training in line with the company training matrix.
- Process completed paperwork and customer documentation for invoicing.
- Raise work orders and purchase orders using the CRM system.
- Submit permit requests in accordance with customer site requirements.
- Issue NSI and Fire Certificates upon project completion.
- Process engineer timesheets and overtime claims for approval.
- Manage site vetting applications where required.
- Assist with customer review meetings when appropriate.
- Arrange returns of goods and ensure subcontractors are vetted and approved.
- Maintain and update the Work in Progress (WIP) report alongside the Group Installation Manager.
Essential
- Previous experience in a coordination, scheduling or administration role.
- Excellent organisational skills with the ability to prioritise multiple tasks.
- Strong communication skills, both written and verbal.
- High level of attention to detail.
- Strong problem-solving ability and proactive approach.
- Good knowledge of Microsoft Office, including Word, Excel and PowerPoint.
- Confident using IT systems and learning new software.
- Ability to work efficiently in a fast-paced environment.
Desirable
- Previous experience within the Fire & Security industry.
- Experience using Joblogic or a similar CRM system.
For further information on the role and the company, please APPLY NOW or get in touch with Rhymel Henderson for a confidential discussion.
Installation Coordinator in Bath employer: Thrive SW
Thrive SW is an exceptional employer, offering a dynamic work culture that prioritises employee development and satisfaction. Located in the beautiful region of South Devon and Cornwall, we provide our Fire & Security Engineers with opportunities for growth through ongoing training and support, while also ensuring a healthy work-life balance. Join us to be part of a team that values excellence in service and fosters a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Installation Coordinator in Bath
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Thrive SW, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Installation Coordinator at Thrive SW.
We think you need these skills to ace Installation Coordinator in Bath
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Thrive SW
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
