At a Glance
- Tasks: Provide first line IT support and assist with second line issues.
- Company: Established business with a supportive IT team in Dewsbury.
- Benefits: Competitive salary, health packages, and strong pension scheme.
- Other info: Urgent role with opportunities for career development.
- Why this job: Gain hands-on experience and grow your skills while travelling across the UK.
- Qualifications: Experience in laptop repairs and 1st/2nd line support required.
The predicted salary is between 31500 - 38500 £ per year.
IT Support Technician Location: Dewsbury (with frequent UK travel)
An established business is looking for an IT Support Technician to join their IT team based in Dewsbury.
You'll take ownership of first line support while also assisting the IT service desk with second line support.
This is a genuine development role, offering the successful candidate the opportunity to upskill and grow alongside an established team.
Please note the position involves frequent travel across the UK to depot sites.
Key Responsibilities
- Support end users via helpdesk tools and telephone
- Configuration and implementation of hardware and software
- Liaise with third party software and hardware support companies
- Contribute to the development and documentation of solutions, processes and procedures
- Laptop builds and repairs
- Administration of the mobile phone suite
- What You'll Need
- Experience of building and repairing laptops
- Prior experience across both 1st and 2nd line support
- Any experience of Microsoft 365 or Active Directory
- Strong stakeholder management skills
- Ability to work independently
- Willingness and ability to travel across the UK
- What's on Offer
- A competitive basic salary and package
- Great health and wellbeing packages
- A strong pension scheme
This is an urgent requirement, so early applications are encouraged. Apply now or get in touch for a confidential conversation
It Support Technician in Dewsbury employer: Thrive International
Join a dynamic and supportive team in Avonmouth, Bristol, where your role as an Inside Sales professional will be pivotal to our success. With a strong emphasis on employee development and a positive work culture, you'll enjoy excellent benefits and the opportunity to grow within the building and construction sector. Here, your contributions are valued, and you’ll thrive in an environment that champions teamwork and customer satisfaction.
