CUSTOMER SERVICE AGENT- Plant Hire / Building Supplies / Construction

CUSTOMER SERVICE / INTERNAL SALES BUILDING SUPPLIES / PLANT HIRE / CONSTRUCTION / CIVIL ENGINEERING LOCATION: Based on site near Haydock, St Helens HOURS OF WORK: Monday to Friday (no weekends) 07:30 – 17:00 SALARY: Package to £27,000 plus excellent benefits REFERENCE: TI25003 KEYWORDS: CUSTOMER SERVICE, CONTACT CENTRE, CUSTOMER EXPERIENCE, PLANT HIRE, BUILDING SUPPLIES, MERCHANTS, COMMUNICATION, ACCOUNT HANDLING, KPI’S, CONSTRUCTION, CIVIL ENGINEERING, CRM, ADMINISTRATION, INSIDE SALES, HIRE DESK THE COMPANY Thrive are currently working with one of our favourite clients who have locations and depots across England. They are one of the most respected and well known in their industry – servicing construction, logistics and civil engineering projects across the UK THE ROLE This is a fantastic opportunity to be part of a small, dedicated team working within a contact centre environment as a sales negotiator. You will get to work with various customers – looking after all aspects of their experience. You will be responsible for delivering exceptional levels of customer service whilst being skilled in handling various accounts and being extremely organised. THE PERSON In order to succeed in this role you should be personable, communicative and driven. You will need to have a background in customer services – ideally in a contact or call centre / hire desk / inside sales / customer service environment. You will be someone who makes sure that the customer experience is paramount, making sure to always exceed customer expectations. As a strong team player you will be able to work well with a small, dedicated team. THE PACKAGE To £27,000 Package + Excellent benefits LOCATION The role is based on site and is commutable from : Haydock, St Helens, Liverpool, New Boston, Crank, Rainhill, Sutton, Sutton Manor, Warrington, Manchester, Widnes, Wigan, Prescot, Huyton, Newton Le Willows, Kirkby, Skelmersdale, Runcorn, Billinge