At a Glance
- Tasks: Deliver top-notch customer service and assist customers with their inquiries.
- Company: Rapidly expanding company in Thatcham with a vibrant team culture.
- Benefits: Competitive salary up to £28,750 plus additional perks.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Experience in customer service or trade counter operations preferred.
- Other info: Full-time role with opportunities for growth in a thriving company.
The predicted salary is between 23000 - 30000 £ per year.
A rapidly expanding company in Thatcham is seeking an experienced Customer Service Advisor to join their team full-time. You will be responsible for providing excellent customer service, assisting customers with their inquiries, and working closely with your team. Ideal candidates will have experience in customer service or a related field like trade counter operations. The role offers a competitive salary package of up to £28,750 along with additional benefits.
Trade Desk Pro: Customer Service in Tool & Plant Hire in Thatcham employer: Thrive International, INC
Contact Detail:
Thrive International, INC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Desk Pro: Customer Service in Tool & Plant Hire in Thatcham
✨Tip Number 1
Network like a pro! Reach out to your connections in the trade and customer service sectors. You never know who might have a lead on that perfect role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common customer service scenarios and think about how you'd handle them. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your skills! If you’ve got experience in trade counter operations, make sure to highlight that in conversations. It’s all about demonstrating how your background makes you the ideal fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team, and applying directly can give you an edge over other candidates.
We think you need these skills to ace Trade Desk Pro: Customer Service in Tool & Plant Hire in Thatcham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your trade counter operations experience!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team in Thatcham and how you can contribute to providing excellent customer service. Keep it friendly and professional!
Showcase Your Communication Skills: Since this role is all about assisting customers, make sure your application reflects your strong communication skills. Whether it’s through clear writing or examples of past interactions, we want to see how you connect with people.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Thrive International, INC
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of customer service principles and trade counter operations. Familiarise yourself with common tools and equipment in the hire industry, as this will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your previous roles where you've excelled in customer service. Think about times when you resolved a difficult situation or went above and beyond for a customer. This will help demonstrate your skills and how they align with what the company is looking for.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Dress the Part
Even though it’s a customer service role, first impressions matter! Dress smartly and professionally for the interview. It reflects your seriousness about the position and sets a positive tone for the conversation.