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- Tasks: Build strong relationships with residents and manage tenancy issues in the community.
- Company: Community-focused housing provider in Hertfordshire.
- Benefits: Opportunity to make a meaningful impact and develop communication skills.
- Why this job: Join us to create positive change and enhance tenant satisfaction.
- Qualifications: Experience in tenancy management and excellent communication skills.
- Other info: Collaborative work environment with a focus on community engagement.
The predicted salary is between 30000 - 42000 £ per year.
A community-focused housing provider in Hertfordshire is seeking a Neighbourhood Officer to build strong relationships with residents and manage tenancy issues. In this role, you will balance estate and home visits with digital communications, tackling challenges such as anti-social behaviour and ensuring tenant satisfaction.
The ideal candidate should have experience in tenancy management and excellent communication skills, along with the ability to work collaboratively. Join us to make a meaningful impact in the community.
Community Neighbourhood & ASB Officer – Tenancy Management employer: Thrive Homes
Contact Detail:
Thrive Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Neighbourhood & ASB Officer – Tenancy Management
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the housing sector, especially those who have worked as Neighbourhood Officers. They can provide insider tips and might even refer you directly, which can give your application a serious boost.
✨Tip Number 2
Show off your communication skills! When you get the chance to chat with potential employers, whether in interviews or casual meet-ups, make sure to highlight your experience in managing tenancy issues and how you've successfully tackled anti-social behaviour in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to community-focused housing providers directly through our website. Express your interest in working with them and share how you can contribute to tenant satisfaction and community engagement.
✨Tip Number 4
Prepare for the digital side of things! Since this role involves balancing estate visits with digital communications, brush up on your online communication skills. Be ready to discuss how you can effectively engage with residents through various digital platforms during interviews.
We think you need these skills to ace Community Neighbourhood & ASB Officer – Tenancy Management
Some tips for your application 🫡
Show Your Community Spirit: When writing your application, let us see your passion for community engagement. Share examples of how you've built relationships with residents or tackled tenancy issues in the past. We want to know how you can make a meaningful impact!
Highlight Your Communication Skills: Since this role involves balancing estate visits with digital communications, it's crucial to showcase your communication prowess. Use clear and concise language in your application, and don’t forget to mention any relevant experience you have in managing tenant satisfaction.
Be Specific About Your Experience: We’re looking for someone with a solid background in tenancy management. Make sure to detail your previous roles and responsibilities, especially those that relate to anti-social behaviour and conflict resolution. Specific examples will help us see how you fit into our team!
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply through our website. It’s the best way for us to keep track of your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Thrive Homes
✨Know Your Community
Before the interview, research the community you’ll be working in. Understand its demographics, challenges, and strengths. This will help you demonstrate your commitment to building strong relationships with residents and show that you’re genuinely interested in making a positive impact.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with tenants in the past. Whether it’s resolving issues or providing support, being able to articulate your experiences will highlight your excellent communication skills, which are crucial for this role.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you tackled anti-social behaviour or tenancy issues. Be ready to discuss your approach and the outcomes. This will showcase your ability to handle challenges and ensure tenant satisfaction, which is key for a Neighbourhood Officer.
✨Emphasise Team Collaboration
Since the role requires working collaboratively, prepare to discuss how you’ve successfully worked with others in previous positions. Highlight any teamwork experiences that led to positive results, as this will show your potential employer that you can thrive in a collaborative environment.
