At a Glance
- Tasks: Be the friendly face of our office, welcoming visitors and managing calls.
- Company: Join a supportive professional services team in Chippenham.
- Benefits: Flexible hours, 28 days holiday, and a friendly work environment.
- Other info: Opportunity for permanent position with career development.
- Why this job: Perfect for those who love interacting with people and want to grow their skills.
- Qualifications: Previous reception or admin experience and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Thrive Group are delighted to be working with our professional services client based in Chippenham, who are looking to recruit a friendly and professional Part-Time Receptionist to join their team on a permanent basis.
What you will be doing:
- Reporting to the Office Manager, you will play an important role in ensuring the smooth running of the office.
- Acting as the first point of contact for visitors and clients, providing a warm and professional welcome.
- Answering and directing incoming telephone calls and dealing with enquiries in a professional manner.
- Providing general administrative support to the wider team.
- Managing incoming and outgoing post and correspondence.
- Maintaining an organised and welcoming reception area.
- Supporting the Office Manager with day-to-day office administration.
- Providing full-time cover during colleagues' holidays when required.
What you will need to succeed:
- Previous experience in a reception, administration or professional services environment.
- Excellent attention to detail and a professional approach.
- Strong organisational and time-management skills.
- Excellent communication and interpersonal skills, with the ability to communicate confidently at all levels.
- A friendly, approachable and enthusiastic personality.
- Self-motivated, reliable and able to work independently.
- A professional and customer-focused attitude.
What you will receive in return:
- Salary: Negotiable, depending on experience.
- Hours: Monday to Friday, 1.00pm - 5.00pm.
- Additional flexibility: The successful candidate will be required to provide full-time holiday cover when needed.
- Holiday: 28 days annual leave, plus public holidays.
- A friendly and supportive working environment.
- Permanently position within an established professional services business.
What you need to do next:
If this position sounds of interest and you would like to be considered, please email sarah.elliott@thrivegroup.co.uk.
Receptionist - Part time in Woking employer: Thrive Group
Thrive Group is an exceptional employer that prioritises employee development and fosters a collaborative work culture in the heart of Wiltshire. With a commitment to quality assurance, employees benefit from ongoing training opportunities and a supportive environment that encourages innovation and professional growth. Join us to be part of a team that values your contributions and offers a rewarding career path in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Part time in Woking
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Thrive Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Thrive Group and let us see your personality shine through!
We think you need these skills to ace Receptionist - Part time in Woking
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Thrive Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Thrive Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Thrive Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Thrive Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Thrive Group will surely appreciate.
