At a Glance
- Tasks: Generate sales revenue by supporting customers and preparing quotations.
- Company: Established market leader in engineering near Chippenham.
- Benefits: Competitive salary, dynamic team environment, and career development opportunities.
- Other info: Great opportunity for growth in a supportive and collaborative workplace.
- Why this job: Join a busy team and make a real impact in technical sales.
- Qualifications: Customer service or sales experience in engineering is essential.
The predicted salary is between 30000 - 40000 £ per year.
hrive Trowbridge are delighted to be working with our established and market leading client near Chippenham who urgently require a Technical Sales Advisor to join their busy team. In this key role, you will be responsible for generating sales revenue for the business, duties will include the following:
- First point of contact for both new and existing customers
- Dealing with enquiries, gaining an understanding of client's requirements to prepare quotations
- Responding promptly to inbound enquiries (email, web, and phone) with advice, pricing and technical information
- Developing relationships with existing customers across a diverse product portfolio
- Researching, identifying and contacting new clients
- Offering new product advice / updating clients on promotions
- Following up on quotations, updating the CRM system / sales pipeline
- Liaison with a number of departments to ensure accurate order processing and delivery timelines
What you will need to succeed:
- Background in customer service, sales or technical support within engineering or manufacturing essential
- Qualification in engineering beneficial although not essential
- Experience with a technical product range / technical terminology
- First rate communication and customer service skills
- Ability to take ownership
Technical Sales Support employer: Thrive Group
Thrive Group is an exceptional employer that prioritises employee development and fosters a collaborative work culture in the heart of Wiltshire. With a commitment to quality assurance, employees benefit from ongoing training opportunities and a supportive environment that encourages innovation and professional growth. Join us to be part of a team that values your contributions and offers a rewarding career path in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Technical Sales Support role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on articulating your experience in customer service and technical support clearly, so you can impress those interviewers with your first-rate communication skills.
✨Tip Number 3
Follow up! After sending out applications or having interviews, drop a quick email to thank them for their time and reiterate your interest in the role. It shows initiative and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Technical Sales Advisor gig. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Technical Sales Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Sales Support role. Highlight your experience in customer service and sales, especially if you've worked with technical products before. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to generating sales revenue and dealing with customer enquiries. Let us know why you’re excited about joining our team!
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to convey information clearly and effectively. Whether it's through your CV or cover letter, we want to see your first-rate communication skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Thrive Group
✨Know Your Products Inside Out
Make sure you have a solid understanding of the technical products you'll be discussing. Research the company's product range and be ready to explain how they work and their benefits. This will show your potential employer that you're genuinely interested and capable of providing the right advice to customers.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. You might want to role-play common customer scenarios with a friend or family member. This will help you feel more comfortable when responding to enquiries during the interview.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially those related to your experience in sales and technical support. Be ready to share specific examples of how you've successfully handled customer enquiries or resolved issues in the past. This will demonstrate your problem-solving skills and customer service expertise.
✨Show Enthusiasm for Customer Relationships
In this role, building relationships with clients is key. During the interview, express your passion for customer service and how you enjoy helping clients find the right solutions. Share any relevant experiences where you've gone above and beyond to ensure customer satisfaction, as this will highlight your commitment to the role.
